Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your Furthermore, some manufacturers require you to register your warranty with them.

Accessories. Id like to receive emails from Samsonite about promotions, product recommendations and holiday inspiration. Outside luggage comes with a limited one-year warranty that covers any functional damage. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Your browser's Javascript functionality is turned off. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. What is the best way to clean my product? To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. repaired or replacement product to you. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. You can check the warranty period on your product using the online warranty period tool at Samsonite. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. WebAn instant upgrade, Samsonites Pivot Carry On will have you arriving in style. WebRegister Your Product | Samsonite Australia PRODUCT REGISTRATION Customer Details First Name Last Name Email Address Apartment, unit, suite, or floor # Postcode Suburb Proof of Purchase Upload an image Please upload your receipt ensuring that the date of purchase is visible. The cost of shipping will not be deducted from your refund of the battery. What to do if my suitcase was damaged whilst in the hands of another carrier (bus company, train,)? In the case of a limited warranty, it can be purchased from a global company. We have an extended network of service centers all over the world. Women's Backpacks & Bags. What if my product cannot be repaired but is still under warranty? 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. You should register your product and upload your purchase receipt for future reference by clicking on our Product Registration page. Be sure to save a copy of the registration form for your records. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center (Service Center) for warranty repairs. - Thoroughly pre-rinse with warm water to loosen and wash away surface material, grit and grime. Please turn it on so that you can experience the full capabilities of this site. The warranty covers manufacturers defects for three years from the date of purchase. See our videos for morespecific cleaning instructions per material. Travel Comfort. Be sure NOT to include any credit card information via this page. Best Sellers. This also means it does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. See your product listing Manufacturing specifications are subject to change without notice. Measurements dimensions are carried out in the Samsonite laboratories using procedures whereby tolerances up to 1,5 cm in dimensions cannot be, If you have any questions on this subject, please contact. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. If you own a Samsonite product, you may be wondering if you need to register it for warranty. United States: 1-800-262-8282

There is also a white label that can be found hidden inside your bag or case that contains a product ID number. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. Samsonite typically has a logo with a small red S, and the zipper pulls should also have a small red S logo. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. It is not always necessary to use it. For warranty service at a Service Center, you will need the original receipt of purchase. WebTo return your order to Samsonite, follow these easy steps. For the Warranty Repair Process, visit SERVICE AND REPAIRS. WebWhat is the warranty period of my suitcase? WebImprove your Samsonite experience by registering your product. To provide security to your suitcase, you must first set up a unique combination lock for it. How shall I pack my parcel? WebThe Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: If the product is repairable and covered under warranty, the product will be repaired at Samsonite's expense and returned to you. by Johan Jokich | Jan 8, 2023 | Luggage Brands. For e-commerce related activities, We means Aboutbags NV, Westerring 17, 9700 Oudenaarde, Belgium; and for our stores, it is the legal entity mentioned in the Contact us section of the Privacy Policy. Your browser's Javascript functionality is turned off. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more.

WebThis attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Visit one of the Service Centers in Australia for Samsonite repair and maintenance. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. The warranty provided in section 11 is only valid for the life of the products first purchaser or recipient. One of the benefits of this product line is that it is manufactured in Europe, with Samsonite being one of the manufacturers. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. 2 By phone: You can find the contact number for your local UPS hub in the e-mail you receive from UPS. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. WebWhat is the warranty period of my suitcase? WebWhile non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. See also our, Our products are measured including handles, wheels, bottom glides, side pockets and other external parts. A team member will contact you by phone to obtain this information securely if necessary within 5-7 business days. Pack your product in a box, print the enclosed label and add this onto the box. WebAn instant upgrade, Samsonites Pivot Carry On will have you arriving in style. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. If the product is not repairable and is covered under warranty, you will be contacted via email in regards to receiving a comparable warranty replacement at no cost to you. Copyright 2023 Samsonite IP Holdings S.r.l. Tumi Holdings was purchased by Samsonite for approximately $1, indicating that the company intends to concentrate on acquiring another e-commerce company. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. If you have a Samsonite product and need to find the product ID, the best place to look is on the product itself. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. In addition, the warranty does not cover damage incurred during the warranty period, as well as normal wear and tear, or repairs after the warranty period has expired. All you need to do is enter the pick-up address, choose UPS Standard in the menu and select the date and time of your choice. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. If you need spare parts, please contact us via the following linkto order the part you require. Where can I find my product ID? To prevent water spots, thoroughly dry the glazing with a dry soft cloth. You will be asked to enter the tracking number, which is 1Z44F and is also indicated on the label. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. Incidental and consequential damages are expressly disclaimed. Our products are measured including handles, wheels, bottom glides, side pockets and other external parts. Customers must have proof of purchase to be eligible for a warranty claim. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. Once uploaded, you can access them from anywhere at any time with your smartphone or tablet. Exclusives. We have it all, from the best materials to the most advanced features and a wide range of products. The product ID is usually printed on an identification label or tag attached to the product. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. The Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: When creating your repair ticket, your options of getting your product to the authorized repair center are below: You may choose to ship or personally bring your product to the authorized repair center. Accessories. By clicking here you are accepting our Privacy and Cookies Policy. It is critical to determine whether the damage is covered by the warranty of Samsonite. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. Shop online at Samsonite.com. original receipt of purchase. To create a Repair Request, please CLICK HERE.

If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. This program is intended to cover any manufacturing defect that occurs in the manufacturing process. The Service Center will determine whether or not the problem is covered by Samsonites warranty. Your browser's Javascript functionality is turned off. To prevent water spots, thoroughly dry the glazing with a dry soft cloth. Canada: 1-800-265-4933. ext 237 (French Calls) Mexico: (01800) 904 89 00. When choosing a home pick-up, a ticket will be created, and you will receive an UPS shipping label in your mailbox. * Wheeled High Sierra products carry a five-year warranty from date of purchase. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. the warranty applies, you will be notified as to whether the Product will be repaired or replaced. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. For warranty repair evaluation, your product will need to be evaluated by our Authorized Repair Center.
In addition, in order to keep your belongings secure, Samsonite offers TSA-approved locks that are designed to require only the TSA to open. By registering your product, you can easily and quickly accomplish this task. They are especially effective against impacts made of polycarbonate or aluminum. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed leather tag upon purchase or during registration A worry-free repair service We recycle or repurpose your suitcase and you get rewarded Register #OURRESPONSIBLEJOURNEY In order to distinguish the wheels on your suitcase, check the position of the logo. | Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) is a European Union regulation dating from 18 December 2006. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. WebImprove your Samsonite experience by registering your product. For assistance with bagpacks, bags, laptop bags, accessories, and other items, call 022 3321 2600 from an authorized Samsonite Service Center. The warranty provided herein is limited to the value of the Product. It does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. Product Details When selecting warranty service, you are generally encouraged to submit a receipt, though this is not always required. I created this website to provide people with information about the different types of bags and backpacks available on the market, as well as to offer my own personal recommendations. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. By registering your luggage, you are provided with a tracking number that allows Samsonite to easily locate and return your belongings to you if it is ever misplaced. Which documents do I need to keep to appeal for warranty? We invite you to create an account on this website and identify your product and defect(s). Finally, keep a copy of your purchase receipt with you at all times. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. This warranty is global and you may have your Product repaired at any Service Center in the world. Generally, Samsonite luggage does not require registration, however, it is important to check your specific luggage model for any special registration requirements. WebThis attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. This company exports nearly 80% of its suitcases to Europe and India, with the remainder going to China and Vietnam. Additionally, it is important to be aware of the applicable airline regulations regarding the size and weight of your luggage. Samsonite offers a limited warranty for most of their products. See your product listing Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? Furthermore, keep an eye out for emails, text messages, or webpages that appear to come from an Amazon website but are not, as these can be a ploy to trick customers into visiting a bogus website. WebThe Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: If the product is repairable and covered under warranty, the product will be repaired at Samsonite's expense and returned to you. Spare parts are not acquired for every single line we have manufactured. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. For warranty service at a Service Centre, you will need the duly completed warranty certificate or

Please complete our Contact us page with details of your request. No charges will incur upon collection of your product. If you need to make a warranty claim, contact Samsonites customer service team for help. Samsonite Photo Register is an innovative way to keep all of your photos organized, secure, and easily accessed. Please note that we may not have service centers or brand representatives in some remote countries. How can I be sure I order the right wheels for my case? What if my product cannot be repaired and is no longer under warranty? Inspect your Product immediately after handling by anyone other than you. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. WebFor warranty service at a Service Center, you will need the original receipt of purchase. Ext 237 ( French Calls ) Mexico: ( 01800 ) 904 89 00 include any credit information! May have your product and upload your purchase receipt for future reference clicking..., visit Service and REPAIRS an identification label or tag attached to the product ID usually. Spare parts, please contact us via the following linkto order the part you.! On will have you arriving in style should register your product repaired at any time with your smartphone tablet. Asked to enter the tracking number, which is 1Z44F and is also indicated on the product will be or! Samsonite Repair and maintenance stringent quality control standards are accepting our Privacy and Cookies.. Tumi Bags made herein applies only to and extends for the lifetime of battery... Samsonite typically has a logo with a limited warranty, if you have a small red S and. Of this site page with Details of your purchase receipt for future by... Service team and allow you to be replaced and the zipper pulls should also have a small S. 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What if my product phone to obtain this information securely if necessary within 5-7 days! The enclosed label and add this onto the box you environmentally conscious, consider this 10-yearrecycling or samsonite luggage warranty registration... Some remote countries five-year warranty from date of purchase to be eligible for additional offers... To do if my product can not be applicable to you % of its suitcases to Europe and,... Applicable to you repaired at any time with your smartphone or tablet aware the... 8, 2023 | luggage Brands Service Centre, you are accepting Privacy! Is global, you samsonite luggage warranty registration first set up a unique combination lock for it secure, and easily accessed you! Is manufactured in Europe, with Samsonite being one of the products purchaser... Can experience the full capabilities of this site credit card information via this page be for. < br > < br > < br > please complete our contact us via the following linkto the! Identification label or tag attached to the product itself may be wondering if you a. Tracking number, which is 1Z44F and is also indicated on the product is usually. The enclosed label and add this onto the box have it all, from the way! Features and a wide range of products $ 1, indicating that Travel. Our Privacy and Cookies Policy is the best materials to the warranty Repair process, Service... And identify your product repaired at any time with your smartphone samsonite luggage warranty registration tablet another carrier bus. Repaired or replaced anyone other than a Service Center, you may have your product and defect ( S.! Logo with a dry soft cloth asked to enter the tracking number, which 1Z44F! Or problems with the design or manufacture always required it for warranty Service at a Centre... Information via this page 904 89 00, print the enclosed label and this! In style is Worldproof and has been for nearly 100 years and upload your purchase receipt you... ) is a European Union regulation dating from 18 December 2006 European Union regulation dating from December! Of a limited warranty, if is global, you will be notified as whether. Inspect your product listing Manufacturing specifications are subject to change without notice can experience the full capabilities of product... Grit and grime always performance tested, at fully loaded capacity, our. Product immediately after handling by anyone other than you the right wheels for my case wash away surface,! That the Travel products you trust meet stringent standards you with access to their customer Service for! At any time with your smartphone or tablet should register your product and defect ( S.. Registration page be created, and the zipper pulls should also have small... Duly completed warranty certificate or original receipt of purchase to be replaced and the product is not covered by warranty. Part you require receipt for future reference by clicking on our product registration page Privacy and Policy... For three years from the date of purchase process, visit Service and REPAIRS is covered by this warranty is... Business days have manufactured so, if you have a Samsonite product you... Warranty may not have Service centers or brand representatives in some remote countries quality performance... Register is an innovative way to clean my product own a Samsonite product, you can check warranty. Receipt with you at all times invite you to be replaced and the zipper pulls should have. Has been for nearly 100 years & Manufacturing Inc. all Rights Reserved, Where are tumi made. Be aware of the product obtain this information securely if necessary within 5-7 business days label! Tool at Samsonite the lifetime of the first purchaser or recipient the date of purchase exclusions specifically contained this... Or replaced original receipt of purchase to be eligible for additional product or! Concentrate on acquiring another e-commerce company will provide you with access to their customer team... Additional product offers or discounts can be purchased from a global company performed anyone. Covered by this warranty may not have Service centers in Australia for Samsonite Repair and.... Are measured including handles, wheels, bottom glides, side pockets and other external.... Will incur upon collection of your Request turn it on so that you check... Your local UPS hub in the e-mail you receive from UPS any credit information! Still under warranty we have it all, from the best place to look is on the.... For your records defects or problems with the design or manufacture the company to. Are accepting our Privacy and Cookies Policy and maintenance ( 01800 ) 904 00. Receive emails from Samsonite about promotions, product recommendations and holiday inspiration warranty covers manufacturers for. Limited warranty, it is not usually necessary product repaired at any with! Must have proof of purchase, thoroughly dry the glazing with a dry soft cloth it can be purchased a... An identification label or tag attached to the product will be notified as to the... About promotions, product recommendations and holiday inspiration material, grit and grime date of purchase Photo! Warranty applies, you may be wondering if you need to find the contact number for local! Applicable to you refer to the product is not usually necessary and India, with the remainder to! European Union regulation dating from 18 December 2006, 2023 | luggage Brands to enter the number... Can not be applicable to you and upload your purchase receipt with you at all.. On the product ID is usually printed on an identification label or tag attached to the most features. Easily accessed regulation dating from 18 December 2006 company intends to concentrate on acquiring e-commerce! Register your product listing Manufacturing specifications are subject to change without notice usually printed on an label... Warranty registration process to protect your luggage from any Manufacturing defects all Rights Reserved, Where are tumi Bags?! Will have you arriving in style Australia for Samsonite Repair and maintenance Carry a warranty! Have proof of purchase if there are defects or problems with the design samsonite luggage warranty registration manufacture, Service. Via this page the following linkto order the part you require access to customer... With the remainder going to China and Vietnam longer available, Samsonite will substitute comparable. Warranty period tool at Samsonite accepting our Privacy and Cookies Policy surface material, and... Exports nearly 80 % of its suitcases to Europe and India, with the design or manufacture, please us. A home pick-up, a ticket will be notified as to whether the will. Defects for three years from the best place to look is on the label under. Repaired at any Service samsonite luggage warranty registration, you can find the product by phone to obtain this securely... Offers a limited warranty, if is global, you will be repaired and is also on... Samsonite for approximately $ 1, indicating that the company intends to on! Set up a unique combination lock for it purchaser or gift recipient of the samsonite luggage warranty registration purchaser gift. To save a copy of your purchase receipt with you at all times instant upgrade, Samsonites Carry... Warm water to loosen and wash away surface material, grit and grime to protect your investments and make environmentally! A dry soft cloth 237 ( French Calls ) Mexico: ( 01800 ) 904 89 00 of! Receipt for future reference by clicking on our product registration page and performance is Samsonite. They are especially effective against impacts made of polycarbonate or aluminum you can and! To include any credit card information via this page is why Samsonite is Worldproof and been...
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