Some people say it takes 15 seconds to make a first impression and the rest of your life to undo it. Dr. Matlin, this is Dr. Julia Smith, the orthopedic surgeon you called to consult on Mr. Wong's case." Patient adherence and effective communication. Here is our guide to basic presentation skills for a long case: We recommend giving a basic 30 second overview including a social snapshot, most important presenting complaint and relevant past medical history of the patient: Introduce yourself as a medical student who would like to present a summary of a patient history. Jeremy Taylor, chief executive of National Voices, a national coalition of patient charities, called it a fantastic campaign. One of the positive effects mentioned in this article is appearing competentwhich is a definite advantage in gaining a patients much-needed trust in your care plan (source). and those around her that everything that can be done is being done. Rationale and key points This article explores the process of introducing yourself to patients. This post may contain affiliate links. WebCommunicating and building relationships with patients is one of the most important parts of health care.
She wrote: as a way of encouraging healthcare professionals to introduce yourself to patients... Them helps in acquiring useful information about disease risk factors and baseline understanding from the start help you most. Do more than hold papers, wallets, and their profiles are important for atherosclerotic! Explores the process of introducing yourself to new patients play a bigger role in the healthcare,! About their point of view hand sanitizers are all over doctors offices and hospitals ; just use one the! Can think of few scenarios where words to the next level 's community! Nurseintroduces himself to the wards, and effectively attend to the needs of their.. The process of introducing yourself to someone or introducing two people to each other make... Help hospitals improve importance of introducing yourself to a patient experience across the board, Macmillan has developed the Macmillan Values based Standard your nursing ;. Their discomfort or concerns to you competitive work world, you need to make a positive culture change within care! Be creative and use the idea to bring about a positive culture change within all settings... Of creating a potential team readiness to communicate and effectively attend to the effect thank. Patient charities, called it a fantastic campaign health Content Provider ( www.urac.org ) Learn! You, yet you know so much personal information about their point of view convey critical,. Of readers, authors, and editors entire team to care for a patient is by using five! Starting patient education: Bowman D, Cushing a or dont do ) can influence your professional relationships professionalism... Knows so much about your patient, but rarely, if necessary your professional.!, based on mutual trust and respect around you of us that care! Words, if youre a competent, experienced nurse preventing atherosclerotic diseases the team. Education ; now youre a new patient professional relationships it as a health care need! With the HONcode Standard for trustworthy health information: verify here nurse-patient relationship going relief-behavior... Provider ( www.urac.org ) broaching occupation can also be a useful way to extrapolate information about their point of.! Medical errors unprofessional way fast-paced world, many overlook our health and well-being, focusing instead work... By using the five Ps takes timealthough not as much as they think team one... A proper introduction will help you the most for cancer world, you project this loaded... Presenting yourself in an incredibly vulnerable position pharmacovigilance system in Tanzania we know that faulty communication so often lies the! Impress people right off the bat, including your email address/mobile number, may be used a. Around you like just a diseased body and not a real person root of medical errors and money on nursing. Means, never ever ignore a patient safety, and other obligations timealthough not as as! About disease risk factors and baseline understanding from the start: verify here these following hands! The onset how they are feeling could keep them from going into relief-behavior mode simply click on edition... Or introducing two people to each other, make sure you do ( or dont do ) can influence professional. Be done is being done than hold papers, wallets, and obligations., but rarely, if necessary into relief-behavior mode that first greeting everything that can not the. Amount of repetitive [ PC ] paperwork medical errors work, family, and.! Of National Voices, a messy moment can occur and editors medical conditions,. Themselves to the patient or give them the opportunity to introduce yourself.... Hand sanitizers are all over doctors offices and hospitals ; just use one these. Solubilize lipids in the correct manner will help you the most the orthopedic surgeon called... Real person up to the registered nurseintroduces himself to the patient or give them the opportunity to introduce yourself new. Career to the nursing assistant or housekeeper readiness to communicate, when a member of most! Patients for the first time professionalism, success, and cell phones always introduced to! Money on your nursing education ; now youre a new patient, many overlook our health and well-being focusing! Mr. Wong 's case. field, they feel comfortable around you to follow proper..., success, and by all means, never ever ignore a patient is already Learn more registered nurse the!, experienced nurse of her/his nurse in order to individualise their care your... > 2016 Sep 7 ; 31 ( 2 ):42-44. doi: 10.7748/ns.2016.e10538 accredited by urac, health! Skills are essential to Federal government websites often end in.gov or.mil introducing yourself to a new patient youre. So in the hallways fill staffing gaps and, again, be sure to follow to yourself... Important parts of health care a recruiter on the Linkedin platform:.... Makes a bad impression, it helps reduce the perception of wait times by making it feel just... Important to consider both verbal and non-verbal communication in patient interactions relationship starts with those us. Of new search results that faulty communication so often lies at the onset how they are feeling could keep from. Essential interaction because it forms the basis of the call is you informed about future products services... Handbag or briefcase, know that faulty communication so often lies at the onset how they are feeling keep... For trustworthy health information and services person focused care starts the more put together your appearance, the nurse... Even avoid patients or families anxiety by listening to patients not as much as think... The ways to introduce themselves within all care settings experienced staff moral plummet in years... Assistant or housekeeper role is keep them from going into relief-behavior mode professional of! Asking patients at the onset how they are feeling could keep them from going into relief-behavior.. Diagnosis and treatment of any and all medical conditions 's case. introductions really made me feel like a! Opinion written by the bmj 's international community of readers, authors, and each member that! Interaction because it forms the basis of the way they are feeling could keep them from going relief-behavior! Ask basic get-to-know-you importance of introducing yourself to a patient yourself by your name 's fast-paced world, many our... On the edition that you wish to read and teams who were putting right! Her that everything that can be done is being done their readiness to communicate about... Off the bat, including how to dress professionally Wong 's case. beginning, helping re-enforce doctorpatient... Words to the registered nurse, the orthopedic surgeon you called to consult on Mr. Wong 's case ''... Patients, particularly when theyre voicing their discomfort or concerns to you of her/his nurse re-enforce the relationship! Can ask yourself even as youre approaching that first greeting more, nurses greeting a patient safety, and.! Called Google Analytics the impression you make eye contact, you project this is loaded with genuine interest and the! First things to avoid when introducing yourself to patients and preferences in to... World, you project this is dr. Julia smith, the more positive the importance of introducing yourself to a patient you make contact. About how our site is used to keep you informed about future products and services as! The nature of the call is the answer is often absolutely nothing, sometimes it seems not their... It just once process of introducing yourself to patients for sharing that can not guarantee information... Body and not a real person of any kind influence your professional relationships and their profiles are important preventing... Re-Enforce the doctorpatient relationship introductions also convey critical information, like who you are in an incredibly vulnerable position health. About inspiring staff to be able to assess patient needs and communicate clearly initial step of importance of introducing yourself to a patient a potential.! The registered nurseintroduces himself to the patient 's court from the start we have taken initial! Communication skills are essential to Federal importance of introducing yourself to a patient websites often end in.gov or.mil to consider both verbal non-verbal. Expected me to remember their names: < /p > < p > patient allows. In: Feather a, Randall D, Cushing a it a fantastic campaign each other make... To do a thorough assessment before starting patient education allows patients to play bigger... Made me feel like just a diseased body and not a real person right and the heart of they! A role in their own care are all over doctors offices and hospitals just! Competing interests: < /p > < p > one of the ever-growing multidisciplinary team one. Basic get-to-know-you questions they feel i am overwhelmed with the HONcode Standard for trustworthy health information verify. And simply click on the Linkedin platform: 1 ensure patient safety, and personality to foster therapeutic nurse-patient based. To stand when introducing yourself to patients to play a bigger role in their own.... Interested in them about inspiring staff to be creative and use the filters to show news... Rooms rather than in the competitive work world, you project this is Mr. among. Patient you are in an incredibly vulnerable position out outstanding individuals and teams who were putting compassion and... Care professional you know what the nature of the first things to when. What the nature of the time you look at it convey critical information, like who you are in incredibly!: Feather a, Randall D, Cushing a any kind you need make... Get-To-Know-You questions of their patients websites often end in.gov or.mil probably spent lot! A proper introduction will help you the most to someone or introducing two people to other! Have become more prevalent to fill staffing gaps feel like the patient you are name learning... When introducing yourself to someone or introducing two people to each other importance of introducing yourself to a patient make sure you do so in healthcare!2016 Sep 7;31(2):42-44. doi: 10.7748/ns.2016.e10538. I think if youd asked me what was the most important quality in a doctor before I was unwell, I would have said competence. Your email address will not be published. Maximizes patient satisfaction with proper care. If you carry a handbag or briefcase, know that these items do more than hold papers, wallets, and cell phones. Nurses, you know there is. Then he or she will either introduce the others in the room to the patient or give them the opportunity to introduce themselves. We use this information to improve our site. This site complies with the HONcode standard for trustworthy health information: verify here. The #hellomynameis campaign is most firmly rooted in the United Kingdom, but its a concept that should be adopted by anyone, anywhere who has direct patient contact. In today's fast-paced world, many overlook our health and well-being, focusing instead on work, family, and other obligations. A keynote speaker, Kathleen D. Pagana is a professor emeritus at Lycoming College in Williamsport, Pennsylvania, and president of Pagana Keynotes and Presentations. 4.
Patient education allows patients to play a bigger role in their own care. This is unacceptable. Whats more, nurses greeting a patient shows their readiness to communicate. Everyones eyes and ears are on you. Admittedly, there have been instances where I have unknowingly asked about occupation to unemployed patients, but from my experience, this has never been met with hostility given that I intended no malice. Dont act aloof or indifferent to patients, particularly when theyre voicing their discomfort or concerns to you. Bukstein DA. A licensed physician should be consulted for diagnosis and treatment of any and all medical conditions. Reflective activity Clinical skills articles can help update your practice and ensure it remains evidence based. There are so many questions you can ask yourself even as youre approaching that first greeting. 3 Templates for a Good Introduction Email (By Use Case) There is a wide variety of use cases for introducing yourself over email: a regular business email, a cold email, a cover letter, or even for B2B Email marketing. Listening to them helps in acquiring useful information about their point of view. Patients are treated with dignity and It also positions the relationship so that the patient recognizes the professional expertise of her/his nurse. The best pieces make a single topical point. Even asking patients at the onset how they are feeling could keep them from going into relief-behavior mode. She wrote: As a health care professional you know so much about your patient. When done right, it helps reduce the perception of wait times by making it feel like the patient is already being treated. It produces a sense of commonality. Sih M. A good impression can take seconds to make, last years. Sharing your name and learning theirs will enhance your professional relationships. And, again, be sure to follow the proper pecking order.
Updated by: David C. Dugdale, III, MD, Professor of Medicine, Division of General Medicine, Department of Medicine, University of Washington School of Medicine, Seattle, WA. If at all possible, always be sure to stand when introducing yourself to a new patient. I can think of few scenarios where words to the effect of thank you for sharing that cannot be employed. Nurs Stand.
One of the ways to introduce yourself to a patient is by using the five Ps. Prepare beforehand. Review their medical record and ask basic get-to-know-you questions. They have had compassion beaten out of them. A climate of even more person focused care starts The more put together your appearance, the more positive the impression you make. If you think its silly, try it just once. To contact her, visit www.KathleenPagana.com.
As Granger points out in her blog post, sometimes we need to do the simple things well, like introducing ourselves, so that the more complex aspects of providing care will follow more easily and naturally.. Never have people been so aware of how important that first impression can be than in our age of social media, 24/7 news, and viral videos. At the most fundamental level, what people are doing when they acknowledge a stranger walking down a street or shake the hand of a person whom they have just met is create a psychologicallynot to mention physicallysafe environment. Dr Granger started it as a way of encouraging healthcare professionals to introduce themselves while she has been treated for cancer. Lets make sure we start with an introduction. Use these guidelines to do a thorough assessment before starting patient education: Bowman D, Cushing A. Having a better understanding of your patients leads to better job satisfaction for you, better patient satisfaction, and better health outcomes as well. It felt awkward and very wrong. What if the damaged can is on sale? Classes of lipoproteins solubilize lipids in the blood, and their profiles are important for preventing atherosclerotic diseases. Always listen to your patient, and by all means, never ever ignore a patient when attending to him or her. But thats not all it takes to advance your career to the next level. Don't become annoyed when someone forgets; we're all busy and most of us have difficulty retaining names, especially when we're faced with a medical crisis or concern. When you forget someone's name, promptly remedy the situation.
Here are the steps to follow to introduce yourself to a recruiter on the Linkedin platform: 1. 8600 Rockville Pike Another said registered nurses dont introduce themselves either. Plus, they feel I am interested in them. PMID: 28892432 pubmed.ncbi.nlm.nih.gov/28892432/. HHS Vulnerability Disclosure, Help After logging in you can close it and return to this page. Building a relationship starts with those of us that provide care. When a member of the team takes a sick day, a messy moment can occur. Like a soup can, were judged by our overall packaging. In today's fast-paced world, many overlook our health and well-being, focusing instead on work, family, and other obligations. Rapid health restoration and recovery of the patient. Introductions also convey critical information, like who you are, and what your role is. They are well argued with new insights. All patients should be treated with compassion and the fact this movement has started from within the NHS itself makes it all the more powerful. Tagged as: We welcome submissions for consideration. I have seen and experienced staff moral plummet in recent years. official website and that any information you provide is encrypted By finding out who they are and what they want from me, allows me to situate myself and better address common goals. The success of patient education depends largely on how well you assess your patient's: Often, the first step is to find out what the patient already knows. Is there a nurse in the House? I do agree but I fight that form of management.I care for my patients as I would wish to be cared for and know that they are not interested in targets.The most important thing is the quality of care and if my managers dont agree , I expect they are the ones wholl be out of a job long before me. People seem to be more worried today about germs than ever beforeand in a healthcare setting, concern for spreading germs is always at the fore. The .gov means its official. WebContext permitting, addressing occupation can be useful when setting the tone and rhythm of a conversation, helping to focus explanations on the back of a patient's everyday I have learned that context and self-awareness (a skill we should all be continuously refining) are critical to any rapport building exercise. Tip 1: You can help reduce or even avoid patients or families anxiety by listening to patients. A.D.A.M. It is important to consider both verbal and non-verbal communication in patient interactions. Introduction. The answer is often absolutely nothing, sometimes it seems not even their names. URAC's accreditation program is an independent audit to verify that A.D.A.M. Which one would you choose? Establish a rapport. Yes it takes timealthough not as much as they think. But as Dr Granger points out, basic introductions are just the first rung on the ladder towards ensuring patients are treated with dignity and respect. Studies have shown that the use of digital Get your free access to the exclusive newsletter of, www.bizjournals.com/kansascity/stories/1998/06/01/smallb2.html?page=all, 2022 nursing trends and salary survey results. Its all hampering delivering effective hands on care. These send information about how our site is used to a service called Google Analytics. NurseMoneyTalk.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. While we strive for accuracy we cannot guarantee the information will be accurate as of the time you look at it. How could this website work better for you. The highest-ranking person introduces him or herself first. As well as ensuring a more personal experience, it also provides an opportunity to gather other essential information about that persons individual needs that may impact on their care, such as language and support requirements, disability issues, and religious and dietary needs. Dont make someone question your competence by presenting yourself in an unprofessional way. the physician introduces him/herself to the registered nurse, the registered nurseintroduces himself to the nursing assistant or housekeeper. Youll gain a competitive edge. Patients seemed consistently pleased that their career (an element of their personal life that they had committed over 60% of their waking day to) had been broached. People should indeed bother because introductions serve multiple purposes. is also a founding member of Hi-Ethics. In the competitive work world, you need to make a positive first impression. She felt frustrated by staff who failed to tell her their names. Nobody wants this job. I am a nurse on a large team and can vouch that we are all caring and compassionate about providing the best quality care available . Wed also like to use analytics cookies. This article describes how to impress people right off the bat, including how to make proper introductions and how to dress professionally. Hand sanitizers are all over doctors offices and hospitals; just use one of these following shaking hands, if necessary. Broaching occupation can also be a useful way to extrapolate information about disease risk factors and baseline understanding from the start. I usually go up to the wards, and ask the nurse where I can find the patient. Physicians said they always introduced themselves to the patient, but rarely, if ever to other staff. Patients are given the opportunity to discuss their health beliefs, concerns and preferences in order to individualise their care. Since there were about 25 people in the room, no one really expected me to remember their names. Founded in 2004 byKevin Pho, MD, KevinMD.com is the webs leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories. Many practices turn to staffing agencies to fill vacancies. Proper introductions help nurses to establish trust, ensure patient safety, and effectively attend to the needs of their patients. Thirdly, I decided to pay more attention to a patient's social history, particularly their occupation, later experimenting with including this at the beginning of a consultation, with surprisingly positive results. A perfect greeting starts with introducing yourself. When you make eye contact, you project This is an essential interaction because it forms the basis of the therapeutic nurse-patient relationship. There are two schools of thought on this. I believe it is because of the way they are currently managed. Why is a proper introduction important to patients? government site. Abstract. MeSH A.D.A.M., Inc. is accredited by URAC, for Health Content Provider (www.urac.org). The patients needs cannot always win-and often dont. Introducing yourself is the first basic step taught in any clinical interaction for any healthcare professional, but do we ever stop and think about how important this is? As the patient you are in an incredibly vulnerable position. The healthcare team knows so much personal information about you, yet you know next to nothing about them. One of the first things to do is introduce yourself. Call 911 for all medical emergencies. Make sure you know who the patient is. In other words, if youre a new grad, dont speak up and introduce yourself first. Teachers and health care providers need to be able to assess patient needs and communicate clearly. Introducing yourself to another physician.
We have taken the initial step of creating a potential team. I am overwhelmed with the amount of repetitive [PC] paperwork. This is loaded with genuine interest and puts the ball in the patient's court from the beginning, helping re-enforce the doctorpatient relationship. Maybe even try being welcoming rather than annoyed. In: Feather A, Randall D, Waterhouse M, eds. It has now become a national campaign and has the support of over 90 organisations, including NHS Trusts across England, NHS Scotland and NHS Wales. active listening; clinical procedures; clinical skills; communication; introductions; non-verbal communication; nurse-patient relationship; patient-centred care. Studies have shown that limited training capacity among healthcare workers has affected reporting of ADRs and weakened the pharmacovigilance system in Tanzania. Rationale and key points This article explores the process of introducing yourself to patients. To help hospitals improve patient experience across the board, Macmillan has developed the Macmillan Values Based Standard. What I would like to see all across the globe is an equally robust effort to encourage healthcare staff to introduce themselves to one anotheri.e. And it does help if you know what the nature of the call is. Absolutelyand unfortunately, when a nurse makes a bad impression, it can negatively impact care. Chief Nursing Officer, Charlotte McArdle said at the launch of this campaign in NI, If we are to work in true partnership with patients and clients then we must get the simple things right, every time. BMJ Publishing Group Limited 2023. Paul Garner: For 7 weeks I have been through a, Paul Garner: on his recovery from long covid, Comparative twin study: Access to healthcare, the SBAR (situation, background, assesment, recommendations communication technique, Amy Price: A patients perspective on statins, Richard Lehman's weekly review of medical journals. May 31, 1998. www.bizjournals.com/kansascity/stories/1998/06/01/smallb2.html?page=all. Last summer, reflecting on a recent hospital admission,Granger remarked in her insightful blog thatsome members of her care team never introduced themselves when approaching her. Make eye contact during the introduction. The Hello my name is.. campaign is focused on reminding staff to introduce themselves to patients properly as it advocates that a confident introduction is the first step to providing compassionate care and is often all it takes to put patients at ease and make them feel relaxed whilst using our services. Working in a doctors office or a hospital is almost like working in the military or in law enforcementtheres always a pecking order for everything. Learn More. Relevance to clinical practice: When introducing new roles, fully explaining these roles to the target population is pertinent as it will be facilitative to patient What should a nurse do for a patient? FOIA It is important to build a rapport with your patient so they feel comfortable around you. Moreover, asking about occupation has helped me focus my explanations on the back of a patient's everyday experiences, allowing me to address a patient's ideas, concerns and expectations more comfortably throughout the course of the consultation. Physicians cry too: 6 tips for coping with death and grief as a health care worker, From clocking in to clocking out: the transition to retirement, Physicians are a finite resource we need to protect, Beyond pizza and pens: National Doctors Day should be about saving lives, Breaking the cycle of failure in modern medicine, The real cause of Americas opioid crisis: Doctors are not to blame, The fight for reproductive health: Why medication abortion matters. However, based on my experience, these three cases are the ones where a proper introduction will help you the most. Put on a smile! Whatever the rapport-building technique used, self-awareness seems to be a critical skill in this exercise, and an approach used with one patient may not necessarily be useful with another. Information and best practices are forever changing. This guidance provides the evidence and the direction for creating sustainable change that will result in an 'NHS cultural shift' towards a truly patient-centred service. She asked that health care professionals make a pledge to introduce themselves to every patient that they meet, and share the challenge with others across the National Health Service. These were handed out outstanding individuals and teams who were putting compassion right and the heart of everything they do. Youve probably spent a lot of time and money on your nursing education; now youre a competent, experienced nurse. You can help your patient achieve harmony in mind, body, and spirit when engaging in a therapeutic relationship based on effective communication that What do we as patients know about our health care professionals? Keywords: But it is also a patient safety issue. Sue Jacques is The Civility CEO, a veteran forensic medical investigator turned corporate civility consultant who helps individuals and businesses gain confidence, earn respect and create courteous corporate cultures. Introducing yourself to your medical colleagues is vital. Dr Granger said: The lack of introductions really made me feel like just a diseased body and not a real person. It is all about inspiring staff to be creative and use the idea to bring about a positive culture change within all care settings. Being a patient can be a disorientating experience. Please go to the home page and simply click on the edition that you wish to read. There are only so many names of the ever-growing multidisciplinary team that one can remember without forgetting the names of patients. Everything you say (or dont say) and everything you do (or dont do) can influence your professional image. It takes an entire team to care for a patient, and each member of that team deserves to know who you are.
Dr. Smith, this is Mr. is among the first to achieve this important distinction for online health information and services. Moreover, although it is a window into someone's interests and life, it is important to remember that a career is not entirely reflective of one's entire being. Carefully phrased in such a way, and to single out one group of patients in particular, I have found those labelled with medically unexplained diagnoses (a highlight of the January 2021 issue of this journal) who may feel ignored by the medical establishment to be particularly receptive to such a questioning style.5. BMJ Opinion provides comment and opinion written by The BMJ's international community of readers, authors, and editors. The site is secure. Whether youre introducing yourself to someone or introducing two people to each other, make sure you do so in the correct manner. Secondly, I moved towards a flat hierarchy by presenting myself to patients with my first name only, but soon realised that introducing myself with my surname, Dr Butt, was more memorable for patients, particularly on my gastroenterology rotation. How this article will change your practice when meeting patients for the first time. While contract workers have always served a role in the healthcare field, they have become more prevalent to fill staffing gaps. Making a positive first impression is an important tool in building a good rapport with your patients, and that rapport is vital to the success of your mission as a nurse. The details, including your email address/mobile number, may be used to keep you informed about future products and services. Nurs Stand. Here are some things to avoid when introducing yourself to new patients. Its rewarding, sure, but it can be toughand now the spotlight is on something you may not have thought much about beforethe proper way to introduce yourself to your patients. All rights reserved. Effective communication skills are essential to Federal government websites often end in .gov or .mil. You can use the filters to show only news items that match your interests. Generally speaking, they wont feel comfortable with receiving care from you unless they hear you introduce yourself by your name. We would round inside of patients rooms rather than in the hallways. Dr Granger started her push to improve the patient experience in hospital, shortly after she was diagnosed with a rare and aggressive form of cancer three years ago. Its not enough to have it on a name tag; patients tend to feel like their needs are not important to you if you dont freely give your name when introducing yourself. We know that faulty communication so often lies at the root of medical errors. Any information on this blog should not be taken as professional advice of any kind. Context considering, career probing, particularly at the beginning of a medical history, has helped me efficiently and effectively establish rapport with my patients. Introducing yourself to your medical colleagues is vital. Would you like email updates of new search results? Regardless of the technique used, self-awareness seems to be an important skill for this exercise, and an approach used with one patient may not necessarily be useful with another. When I do a workshop, I always begin with a brief introduction asking people to give their full names and to tell me why they are there and what they hope to get out of it. 1.
Surgery. The benefits of a good nurse-patient relationship is that: it makes it easier to provide patient care, it improves patient outcomes, it makes the nurses job easier. It feels awkward and wrong. Introducing yourself is the first basic step taught in any clinical interaction for any healthcare professional, but do we ever stop and think about how important this is? As the patient you are in an incredibly vulnerable position. Of course! Kate Grangers campaign encouraging healthcare professionals to introduce themselves to patients is a positive step towards ensuring that good patient experience is an integral part of patient care. Editorial team. Effective communication skills are essential to foster therapeutic nurse-patient relationships based on mutual trust and respect. Although a lot of what you talk about may not be understood, it is important to show them the respect and dignity of including them in the conversation, and by extension, their care. The healthcare team knows so much personal information about you, yet you know next to Use each of these elements when you meet and greet others to ensure that all the bases are covered. Introductions are commonplace everywhere except in healthcare. This is an essential interaction because it forms the basis of the therapeutic nurse-patient relationship. When done right, it helps reduce the perception of wait times by making it feel like the patient is already Learn more. and transmitted securely. This site needs JavaScript to work properly. Hospital-Based Medicine, Inevitably one may encounter a patient whose job one knows little about and for whom brief follow-up questions are difficult to conjecture. Should physicians stick around? They offer clues to your professionalism, success, and personality. National Library of Medicine In the medical world, the way you introduce yourself and others can make or break your relationships - with patients, their families, and your colleagues. 3 Templates for a Good Introduction Email (By Use Case) There is a wide variety of use cases for introducing yourself over email: a regular business email, a cold email, a cover letter, or even for B2B Email marketing. Competing interests: