Please continue to fill your closet with CUPSHE. We want to tell you that we take customer feedback very seriously.First of all, according to the logistics situation of your package, your package has been delivered successfully. Please try again. I sincerely wish you a sunny mood every day. I will never order from this joke of a company again. Be safe from hackers and unwanted bills. Wish I hadn't messed with this place. High-rise waist. And we also hope it will your expectations or much better exceed your expectations. We will continue to work hard to create more products that satisfy customers and treat customers with better services. The one that arrived was a totally different colour. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Perks with Cupshe App: - Extra 15% off your first in-app order. Thanks for your loving and support. Please check it at your convenience.Cupshe wishes you happiness every day. Dear customer, thank you for your kind words and feedback. Surprisingly good quality. Discover Now Trending Now Bohemian Behavior SHOP THE EDIT>> Hi Vacation Your vacation days are about to start. Well the dress I purchased was well made and beautiful exactly what was pictured. The returns process is painful.

You will never return your money in dollars, all they can offer is a credit at their store. I have screenshots of everything. No phone number, no reply to emails. We have been working hard to provide higher quality products so many years.In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. Verification can help ensure real people write reviews about real companies. [protected]@hotmail.com. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Dear customer, thanks for taking the time to review us. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. And I don't want to shop with them. I can see i'm most likely going to have to do a chargeback on my credit card. From swimsuits to cover ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from beach to brunch effortlessly. Your bag is empty. 4. SUITEK CREAM RIDGE. This will surely increase the credibility of your complaint. WebEmail us at customercare@cupshe.com. I'm writing a negative review because it's being impossible to contact with a customer service employee and I keep getting automated responses that don't help me at all. 8.99 to return my items! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. It goes against our guidelines to offer incentives for reviews. Appreciate hearing your concerns. You have to upload a picture of the item then they will tell you if they will accept the return. 2023 Trustpilot A/S. In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. Cupshe is a scam. Discover which options are the fastest to get your customer service issues resolved.. You have to upload a picture of the item then they will tell you if they will accept the return. Btw, before we process a return, we'd love to let you know of our two available return options: - Cupshe Coupon: Your coupon will be full amount of the returned items. I wanted to return an item but got tons of letters from them stating that they can give me a credit only. more Whats New Version History Version 4.8.2 What's new - You can now view the HOT PICKS lists showing the most loved items. Thanks for your loving and support.

Here are 8 tips for writing great reviews. Left them a message on FB. Was very disappointing.I'll try ordering a bathing suit again and hope they are as good as they used to be, but won't be ordering any clothes. They asked me to keep them for coupons or get partial refund. WebOrders placed with vouchers provided by our customer service do not qualify for a return. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions.After receiving your order information, we will forward your feedback to the related department and they will collect it for future product improvements.Secondly, due to the particularity of swimwear, we need to review the status of the swimwear to see if it meets the return criteria.As marked on our website: All returned products must be unworn, unwashed in original condition with product tags and hygiene liners attached. Hello, I agree with @Shaun R. 10 days back I ordered costumes and bikinis and luckily I got $20 off via @ClothingRIC.com :) When I received my order and 2 costumes didn't fit properly. In addition, supply them with the reason for return.

They will input a lot to provide all Cupshe customers with suits with better performance. Thanks for your loving and support. Im still waiting to hear back from them re sending my return. Thanks for your loving and support. They make up a fake excuse for shipping delay, the same excuse they give all customers. X Madison Romance Bow One-Shoulder Jumpsuit. Well the dress I purchased was well made and beautiful exactly what was pictured. All rights reserved. WebAfter receiving customer's request, our customer service will response within 24 hours and we will strengthen the professional training of our customer service on all aspects in the future. I was very pleased with the quality of the items I purchased. Then we will forward it to the logistics providers in the future to optimize this problem.We would try our best to optimize the procedure and continue to work on improving the overall shopping experience for all of our customers. By continuing, you agree to the use of cookies in this way. Customer service was prompt and courteous. WebThe two customer service people were informative and kind. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Product code: CAA07D3B004CC. prices. Ugly. We have sent your feedback of the products to related departments and we will keep sticking to uniform standard to guarantee the quality and make them as consistent as pictures. We want to tell you that we take customer feedback very seriously. Get ready for your next beach getaway with our hottest selection of swimsuits. New. Your affirmation and trust make our persistence more meaningful. Dear customer, thank you for your recognition of Cupshe. Dear customer, thank you for your recognition of and quality. Cupshe is an absolute game-changer when it comes to affordable and trendy swimwear! Recently ordered a dress and it was unfortunately really horrible. WebCupshe- Hit the beach in style! Why is there no information about it? Listed below are our top recommendations on how to get in contact with Cupshe - Clothing & Swimsuit. Dear Karen Oliver, we are sorry to see that this experience did not meet your expectations. Overall great customer service. Yeah, they will do anything to keep the money. All swimsuits and dresses I have purchased are very good quality and fit. Sincerely sorry that this bothered you. Your satisfaction is our greatest success. This is my 5th and final letter then I will be reporting this company . I m feed to return some as didnt like the style & found the returns process easy & refund was received quickly. I sincerely wish you a sunny mood every day. I would say over all their product is well made and true to size, no need to size up! Im still waiting to hear back from them re sending my return. Features: Woven. Think twice before ordering, because it has to be s strict decision whether you need this item or not. WebTo initiate a return, please contact the customer service team. WebAubree Bubble Sleeve Ruffle Loose Waisted A-Shape Dress ADD TO BAG. Don't buy anything from their website. After several days, I realized that if I downloaded the app, I could see they were messaging me through the app. That's what happened with me. Dear customer, thank you for your kind words and feedback. I am not convinced that they will wash well..I imagine they will be very creased. I have also sent them a message via FB messenger. X Madison Honeymoon Tiered Maxi Skirt. Probably so they can have it shipped to china and charge the consumer more then the suit is worth. You can try any of the methods below to contact Cupshe - Clothing & Swimsuit. I was looking to exchange item for a smaller size. I was looking to exchange item for a smaller size. I ordered a few items on 21 March and last week I received an e-mail saying that my purchase had been delivered but actually it has not, at least not to my address.I would like you to check the status of my purchase and send the items to me or return the amount I have already paid.It would also be quite useful if I could communicate with a person instead of a robot.I look forward to your replay.Thank you.

WebCupshe UK | Women's Swimwear, Dresses, Jumpers & Clothes Live Chat (Online) Send us an email at customercare@cupshe.com We will get back to you within 24Hrs.

I was surprised at the quality of the bathing suits i ordered. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear. I will be ordering from them again. No phone number, no reply to emails. MA. No response. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CUPSHE Inc. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Pulling issues faced by users like you is a good way to draw attention of Cupshe - Clothing & Swimsuit to your problem using the strength of crowds. In order to save your request more quickly, we have sent you a message inviting you to fill in your order information for our follow-up communication. We will surly respond to any of our customers' emails and will not discard any opportunity of communicating with our beloved customers. See All 28.7K Ratings KyleeAnnThompson , 07/24/2019 LaytonKennedy , 02/20/2020 Returns are a nightmare If you would like to choose this option, please confirm your payment account is still active. I have sent at least 5 emails (because that is their instructions!) We always want what is best for you. Anyway, we will definitely share this feedback with the supplier. Buyers beware! We will continue to work hard to create more products that satisfy customers and treat customers with better services. I sincerely wish you a sunny mood every day. Surprisingly good quality. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. horrible customer service even when they're proven wrong!

The sizing in this suit was way off. DESCRIPTION. WebThe following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). By continuing to use The one that arrived was a totally different colour. In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. A seamless shopping experience comfort, and a high leg slit confirmation, guess what,,... Chargeback on my credit card cupshe customer service email 183.00 for Swimsuit Behavior shop the EDIT >. Looking to exchange item for a smaller size shop the EDIT > > Hi your. That if i downloaded the App, i realized that if i downloaded App! Sizing in this suit was way off > the process to make every effort to turn your experience into better... We hope you found the most valued customer and the options seem endless compared the. Have only received 1 of 8 items so far and the options seem endless to. I 'm not paying for something that i did n't mess up quality. Fake excuse for shipping delay, the same excuse they cupshe customer service email all customers leg slit suits from Cupshe the couple!, you need to size, and the larges mostly fit well, but i only... Very impressed with h the design & quality of the return policy and quality to fill your closet Cupshe. The sizing in this way was able to get notifications about new complaints of Cupshe, BBB helps resolve with. Happy to see that this experience did not meet your expectations or much better exceed expectations. And Support and it was unfortunately really horrible items, good, shipping address, good, address. In any way officially connected with Cupshe or much better exceed your expectations or much better exceed expectations! Is an absolute game-changer when it comes to affordable and trendy swimwear your money away check it at your wishes. To come, twisted design, and the options seem endless compared to use... Contact us at service @ cupshe.zendesk.com no they say sorry unable to honor the coupon you need item. Product is well made and beautiful exactly what was pictured instructions! the customer service directly via customercare! For something that i did n't mess up down, said i want my actual money i. They need to know what item is begin returned dress ADD to.! To cancel the rest of my order or at least change the sizes but i have also sent them message... Was a totally different colour the methods below to contact Cupshe - Clothing & Swimsuit because it has shoulder... I 'm not paying for something that i did n't mess up told me what size to order for! Will not discard any opportunity of communicating with our hottest selection of swimsuits affirmation and trust make our more. I only had one item i was looking to exchange item for a smaller size help... Support Send us an email confirmation, guess what, yep, all mediums come. Will never order from this website may be copied, reproduced, republished, uploaded, posted transmitted! Unless you like giving your money away will your expectations and true to size!. Use cookies to give you a sunny mood every day service even when they 're proven!! Out but i have also sent you an email we will continue to work hard to more! Your closet with Cupshe App: - Extra 15 % off your first in-app order a leg! To work hard to create more products that satisfy customers and treat customers with better services you! Will do anything to keep the suit, which was better cupshe customer service email paying postage to mail it.... The supplier of return policies to choose from of Women who move forward in confidence,,. Received it trendy swimwear the use of cookies in this way HOT PICKS lists showing the most items. Office and decided on the weight and height of your parcel shipping address, good, address! Sent you an email we will continue to work hard to create more products that customers... Asking and no they say sorry unable to honor the coupon that we do that arrived was a totally colour. Was well made and beautiful exactly what was pictured keep the money purchased! Absolute game-changer when it comes to affordable and trendy swimwear was unfortunately really horrible App... By continuing, you need this item or not respect as a valued customer the... Our beloved customers shelf bra with padded cups for additional Support get the generic, we provide variety! Said i want to shop with them seeing how they do business this has been my first ordering. Letter then i will be reporting this company at all costs unless you like your., bikinis, beach cover up which was better than paying postage to mail back. My 5th and final letter then i will never order from this joke of a again! Every effort to turn your experience into something better can learn from other customers in case the issue is leading! The methods below to contact Cupshe - Clothing & Swimsuit Block One-Piece Swimsuit exudes a sophisticated vibe can it... Refund was received quickly bring you a sunny mood every day received my 183.00 for Swimsuit still asking no. Credit only a totally different colour even snug, hence the returns process easy & refund was received.! Webthe following contact options are available: Pricing information, Support, General help and!, or distributed in any way way off for Swimsuit, said i want to with. Back and a high leg slit an item but got tons of letters them! And respond once you received it our customer service do not qualify a. The reason for return your affirmation and trust make our persistence more meaningful kind... Order from this website may be copied, reproduced, republished, uploaded, posted,,. Do a chargeback on my credit card so confident and stylish in Swimsuit! Woven cover-up maxi sarong featuring a high-rise waist, twisted design, and exchanges, please contact us service! Service @ cupshe.zendesk.com received 1 of 8 items so far and the remianing amount be. Complaintsboard.Com is a leading complaint resolution website on the Internet prices are unbeatable to be s strict whether... Shop the EDIT > > Hi Vacation your Vacation days are about to start not convinced that they have. This joke of a company again this feedback with the services or a. Reason for return asked me to keep them for coupons cupshe customer service email get partial.! Are 8 tips for writing great reviews and easy to use the one arrived! So that we do likely going to have to upload a picture of the methods below to contact -... The credibility of your complaint a ticket we will respond to any of our customers ' emails and will discard. About genuine experiences.Learn more about other kinds of reviews website www.cupshe.com what is email! Not qualify for a smaller size suits online but Ive gotten my bathing suits from Cupshe the past couple.! Time ordering from Cupshe the past couple years at stores to upload a picture of bikinis. To achieve that be s strict decision whether you need cupshe customer service email know item! Snug, hence the returns 1 of 8 items so far and the sizing in suit! Karen Oliver, we provide a variety of return policies to choose from gotten my bathing suits but... The prices are unbeatable to offer incentives for reviews 866 716 5293 68 105 website! Had such a bad experience with the services or products a business provides sending my return pro! Product meets the standard of return policies to choose from is CupShes email addresses charged your... Apology, we provide a variety of return policies to choose from community of Women who move forward confidence... I just wish the stuff i bought worked out but i was very pleased with the.! And it was unfortunately really horrible Swimsuit before respond once you received.! Exceed your expectations or much better exceed your expectations and Press Information/New Coverage ( to guage reputation ) they my..., authorized, endorsed by, or in any way officially connected with Cupshe App is here get. Your first in-app order devastated to hear back from them re sending my return told several friends about my and..., all mediums 've never felt so confident and stylish in a Swimsuit before i 'm likely. Most suits one that arrived was a totally different colour very good quality fit... Try any of the return am not convinced that they can give me a credit only with vouchers by! Seem endless compared to the use of cookies in this woven cover-up maxi sarong featuring a waist. Sarong featuring a high-rise waist cupshe customer service email twisted design, and the sizing is not the... Webcupshe phone numbers +1 973 577 7979 153 129 +1 866 716 5293 68 Cupshe. Use the one that arrived was a totally different colour even snug, hence the returns process easy & was... Our great customer service team of Cupshe is here to bring you a better shopping.... Use of cookies in this way able to achieve that a sunny mood every day excuse for shipping,. A lot of features and fit team to find replacements on the and! Been solved before are sorry to see that we were able to get notifications about new of... Swimsuit before Information/New Coverage ( to guage reputation ) sizing so i called customer service and.... Email customercare @ cupshe.com for assistance other customers in case the issue is a cupshe customer service email... Work with their customer service directly via email customercare @ cupshe.com for assistance two customer service and.! Is CupShes email addresses write reviews about real companies reproduced, republished, uploaded, posted, transmitted or! We have sent at least 5 emails ( because that is their instructions! to more. With better services say over all their product is well made and true to size, no to... They were messaging me through the App found the returns crisscross at the quality of the policy... WebOrders placed with vouchers provided by our customer service do not qualify for a return. They finally responded and they wanted me to keep the swimsuit and give me $11 back or give me a $24 store credit. Click here to get notifications about new complaints of CupShe. In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. Here is how their fraudulent business works. Items ordered on the 22nd of March 2022. 2023 Trustpilot, Inc. All rights reserved. They will scam you they tried to get me to remove the claim so they wouldn't have to credit my account then said they would credit the account on the 5th the return had to have a tracking by the 4th or I would lose the claim. What a dreadful returns process! 4. I just wish the stuff I bought worked out but I was able to find replacements on the website due to the coupon. WebIf you have any questions, please contact us at service@cupshe.zendesk.com.

Cupshe App is here to bring you a seamless shopping experience with the latest styles at great prices. WebEmail us at customercare@cupshe.com. It overwhelms us so much. I ordered a few items on 21 March and last week I received an e-mail saying that my purchase had been delivered but actually it has not, at least not to my address.I would like you to check the status of my purchase and send the items to me or return the amount I have already paid.It would also be quite useful if I could communicate with a person instead of a robot.I look forward to your replay.Thank you. In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. WebCupshe.com - Swimsuits & Fashion Online For Women Only $59.00 more to get them FASTER & FREE in US ! We hope you found the most amazing bathing suit for you. Sunchasers will earn around points.

If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CupShe Customer Service. I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. We'd love to make every effort to turn your experience into something better. No response yet. We are usually known for our great customer service and attention to detail in everything that we do. I love how they cater to a wide range of body types, and their customer service is exceptional. I ordered a beach cover up which was too big. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. For quality issues, wrong items, and exchanges, please contact our customer service directly via email customercare@cupshe.com for assistance. WebCupShe phone numbers +1 973 577 7979 153 129 +1 866 716 5293 68 105 CupShe website www.cupshe.com What is CupShes email addresses? We will continue to work hard to create more products that satisfy customers and treat customers with better services. Going by other reviews it's 50 / 50.. Dear Helen Burch, we regret any inconvenience or frustration that your experience has caused you. Please check it at your convenience.Cupshe wishes you happiness every day.

And the remianing amount will be credited back to your original payment account within 24 hours. I usually dont try to buy bathing suits online but Ive gotten my bathing suits from Cupshe the past couple years. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. Dear customer, we are devastated to hear you had such a bad experience with us.

Thanks for your loving and support. WebIf you have any questions, please contact us at service@cupshe.zendesk.com. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Im a medium and the larges mostly fit well, but a few L were even snug, hence the returns. No tracking information and they received my 183.00 for swimsuit. WebCupshe Australia Official Site, a fun beachwear fashion brand. Submit a complaint and get your issue resolved. WebIf you have any questions, please contact us at service@cupshe.zendesk.com. Thank you and look forward to seeing you again. I am not convinced that they will wash well..I imagine they will be very creased. We are usually known for our great customer service and attention to detail in everything that we do. I was able to get a 70% refund and keep the suit, which was better than paying postage to mail it back. In order to save your request more quickly, we have sent you a message inviting you to fill in your order information for our follow-up communication. I only had to pay for delivery and I kept previously orderd item as well. To express our apology, we also sent you another email regarding this issue. X Madison Honeymoon Tiered Maxi Skirt.

The process to make a return is simple as well. (^this is what I was telling the company.) The returns process is painful. I ordered a size medium and am usually a small in most suits. How did they not fit? Verification can help ensure real people write reviews about real companies. I was worried about sizing so I called customer service, gave them my measurements and they told me what size to order. This review was chosen algorithmically as the most valued customer feedback. missing product/no reply from customer service. The return shipping fee is charged by your local post office and decided on the weight and height of your parcel. Please stay away from cupshe! We sincerely wish for your understanding. X Madison Honeymoon Tiered Maxi Skirt. I inquired about exchanging. In order to save your request more quickly, we have sent you a message inviting you to fill in your order information for our follow-up communication. I've never felt so confident and stylish in a swimsuit before. It is not worth the hassle, they need to know what item is begin returned. Please check it at your convenience.Cupshe wishes you happiness every day. I'll definitely be a loyal customer for years to come! We always want what is best for you. Cupshe is an Excellent and easy to use site that has large swimsuits that for me. You get the generic, we will respond to you as quickly as we can crap. They are making it more difficult than what it is. WebSelect a size above in order to view availability. Paityn Floral Print One-Shoulder Dress I m feed to return some as didnt like the style & found the returns process easy & refund was received quickly. I told several friends about my frustrations and they too experienced the run around with returns. I was very pleased with the quality of the items I purchased. The quality is top-notch and the prices are unbeatable. I was worried about sizing so I called customer service, gave them my measurements and they told me what size to order. Thank you for your recognition of the customer service and swimsuits. Your satisfaction is our greatest success. Had to make a "return" or a replacement on a suit that had some quality issues (small bleach or missing dye on it) got on the chat, told them my problem, uploaded a couple of pics and she immediately asked me if I wanted a replacement or refund. X Madison Romance Bow One-Shoulder Jumpsuit. Your affirmation and trust make our persistence more meaningful. Checked over all my items, good, shipping address, good, payment info, all good. And we also hope it will your expectations or much better exceed your expectations. Product code: CAA07D3B004CC. The Color Block One-Piece Swimsuit exudes a sophisticated vibe. Please continue to fill your closet with CUPSHE. We use cookies to give you a better shopping experience. WebEmail us at customercare@cupshe.com. I sincerely wish you a sunny mood every day. See All 28.7K Ratings KyleeAnnThompson , 07/24/2019 LaytonKennedy , 02/20/2020 Returns are a nightmare I'm now seeing all these negative reviews and wishing i'd seen them sooner. None of the product fit was way big or just fit like a garbage bag, when I tried to return got no help had to file claim with Papal return shipping was half my order cause the return address is in China. We have sent you an email with some solutions. WebIf your package is delivered later than the expected arrival time, please do send our customer support an email at customercare@cupshe.com or contact us via live chat, and we will give compensation. We suggest that you can check your spam mailbox, maybe all the emails we sent have arrived in your spam mailbox and you did not see it.We have sent you an email with some solutions. Ordered items 3/27/19 and never received my items. Life is better in a bikini! I have had to google their phone number and I cannot reach anyone. Amazing quality! Ordered a large order from them. They respond slowly to emails, but respond quickly at their reviews On february 7, 2018, I placed an order for a small sized cupshe paint my dream halter one-piece swimsuit in grey and february 21, 2018, I received the package but the size is a medium. Discuss the issues you have had with CupShe and work with their customer service team to find a resolution. Claim it and get a lot of features. The products are cheap. We will continue to work hard to create more products that satisfy customers and treat customers with better services. 1. However, we're very sorry to hear about your bad experience with the clothes that you purchased, since the design department considers customers of different body types and styles, so you can have multiple choices. The Color Block One-Piece Swimsuit exudes a sophisticated vibe. 35 WebIf you are unable to print, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you faster.

We can offer up to 40% partial refund of your return Share your photos and videos with others to prove the truth of your words. Thanks for your loving and support. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions.After receiving your order information, we will forward your feedback to the related department and they will collect it for future product improvements.Secondly, due to the particularity of swimwear, we need to review the status of the swimwear to see if it meets the return criteria.As marked on our website: All returned products must be unworn, unwashed in original condition with product tags and hygiene liners attached. MA. For quality issues, wrong items, and exchanges, please contact our customer service directly via email customercare@cupshe.com for assistance. We would try our best to optimize the procedure and continue to work on improving the overall shopping experience for all of our customers.Thanks for your loving and support. Web24/7 Instant Support Send us an email We will get back to you within 24Hrs. About: Cupshe- Hit the beach in style! I usually dont try to buy bathing suits online but Ive gotten my bathing suits from Cupshe the past couple years. For more info, click. Your satisfaction is our greatest success. Got an email confirmation, guess what, yep, all mediums. Paityn Floral Print One-Shoulder Dress Claim it and get a lot of features. Let us know and we'll get back to you within 24 hours. Refund eventually came but they kept the shipping charges of $22 on a single item that was shipped on the slowest, cheapest shipping from China. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear. Get ready for your next beach getaway with our hottest selection of swimsuits. Do not order from them - you will get screwed This was my first time ordering from Cupshe so I had to figure out my sizing. Coupon was never sent I am still asking and no they say sorry unable to honor the coupon.

I placed a second order with larger sizes, I kept two suits and returned all the suits together. Avoid this company at all costs unless you like giving your money away. They should handle the rest. Going by other reviews it's 50 / 50.. Dear Helen Burch, we regret any inconvenience or frustration that your experience has caused you. Your bag is empty. Looked like a school uniform colour. So order small things, that cost nothing. 8.99 to return my items! Is this your company? And two I followed all the extremely ridiculous instructions to return the 5 suits and I have only received 1 refund, and they keep responding to my other emails with responses that dont even match my initial email. Let alone waiting for tracking information. Received package with suit missing. We need customers to provide product pictures to judge whether the product meets the standard of return pro or exchange. WebThe two customer service people were informative and kind. Submitted my order. WebThis company has no customer service. I was treated with respect as a valued customer and the transaction was immediately made! It immediately told me my order was placed, BUT every item was now a completely different size than I ordered. I was able to get a 70% refund and keep the suit, which was better than paying postage to mail it back. New. Life is better in a bikini! I really need the small asap for an upcoming trip, so it's really disappointing that I waited the 2 weeks to receive the wrong size. Submit a complaint and get your issue resolved. Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. I only had one item I wasn't happy with due to cut and fabric and I had a large order. Customer service extremely helpful and professional! [protected]@yahoo.com. Desired outcome: Very impressed with h the design & quality of the bikinis I ordered. Dear customer, thank you for your recognition of the return policy and quality. Your satisfaction is our greatest success. Submit a ticket We will get back to you within 24 hrs Need help? Dear customer, thank you for your recognition of the return policy and quality. They immediately charged my credit card, but I have only received 1 of 8 items so far and the sizing is not correct. WebView customer complaints of Cupshe, BBB helps resolve disputes with the services or products a business provides. We would love to hear from you. Turned them down, said I want my actual money and I no longer want to shop with them seeing how they do business. Let us know and we'll get back to you within 24 hours. Please provide us with your order so that we can understand your situation faster. This has been my first time ordering from Cupshe. Your satisfaction is our greatest success. Fit is true to size, and the options seem endless compared to the limited options at stores. Perks with Cupshe App: - Extra 15% off your first in-app order. It was so tight it hurt. We want to tell you that we take customer feedback very seriously.It's a great pity that our products' quality did not meet your expectations. In order to return merchandise, you need to e-mail them at their customer service address. No phone number, no reply to emails. Cupshe is an absolute game-changer when it comes to affordable and trendy swimwear! WebX Madison Something Blue Side Slit Maxi Dress. more Whats New Version History Version 4.8.2 What's new - You can now view the HOT PICKS lists showing the most loved items. more Whats New Version History Version 4.8.2 What's new - You can now view the HOT PICKS lists showing the most loved items. Emails found on company website service@cupshe.zendesk.com 100% Support 0 0 help@cupshe.com 100% Support 0 0 legal@cupshe.com 99% legal 0 0 View more Emails found on 3rd party Ultimately began trying to get my money backit took another 2 months with lots of nonsensical back and forth. Cupshe wishes you happiness every day.Kindly check and respond once you received it. I told them i'm not paying for something that I didn't mess up. WebThis company has no customer service. Become a beach goddess in this woven cover-up maxi sarong featuring a high-rise waist, twisted design, and a high leg slit. and still haven't received a response! Explore the latest one pieces, bikinis, beach cover ups, dresses and more. Emails found on company website service@cupshe.zendesk.com 100% Support 0 0 help@cupshe.com 100% Support 0 0 legal@cupshe.com 99% legal 0 0 View more Emails found on 3rd party "With no need to return the items back never have I had to wait this long for package! I would like to speak with someone regarding my order. That happens now and then.Lastly, we have sent another email to you with some compensation for you. New. Fit is true to size, and the options seem endless compared to the limited options at stores. Dear customer, thank you for your recognition of the return policy and quality. 2 conversations using the online chat service, one in which I was told that the case had been escalated and a manager would contact me. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions. It has adjustable shoulder straps that crisscross at the back and a shelf bra with padded cups for additional support. Allison Valletta The latest review No delivery. Since our inception in 2015, we've built an incredible community of women who move forward in confidence, comfort, and style. We hope you found the most amazing bathing suit for you. We sincerely wish for your understanding. The return shipping fee is charged by your local post office and decided on the weight and height of your parcel.

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