This badge is a prerequisite to earning the Apple Certified IT Professional badge. The main effect of improving training on the employees is that it will create quality service environment. Demand for skilled support and technical staff within the enterprise is growing, with jobs in computer and information systems in particular projected to grow faster than the average for all occupations from 2020 to 2030.1 As companies expand their use of technology, employees are demanding to use iPhone, iPad, and Mac at work, resulting in an increased need for IT professionals skilled in supporting and managing Apple products. Ben Bajarin, a consumer technology analyst for Creative Strategies, said Apple University would take on more importance as Apple continued to grow. Print. (2022) 'Apple Training and Development for Employees'. Although best known for its revolutionary products such as the iPhone and iPad, Apple has worked hard to develop its retail armwhich boasts a 90% employee retention rateand is now an example that many businesses look to when deciding how best to run their own stores. Gizmodo quotes the following sample conversation from the training manual as an example of fearless feedback: "Hi, fellow Genius. How does Apple train its retail employees. Staff are encouraged to spend as much time with a customer as they deem necessary, and management are not concerned if the interaction ends with a purchase. It is full-time, competitively salaried, and includes a program to support personal development. Transforming Ford and delivering great value to our customers is being fueled by technology including enabling our people to do their best work with the best tools as we create the digital factory of the future, said Mike Amend, Fords chief enterprise technology officer. The role of trustworthiness in recruitment and selection: a review and guide for future research. Journal of Organizational Behavior 34.1 (2013): 104119. When you do the case studies on Apple decades from now, the one thing that will keep coming out is this unique culture where people there believe theyre making the best products that change peoples lives, Mr. Bajarin said. The second is an Apple Deployment and Management course aimed at mobile device management, featuring a further 13 hours of content. One such piece was recently leaked and posted on the tech site, Gizmodo. The Apple Certified Trainer program is presently available in the United States and Canada. It turned out that opening the iPod to Windows users led to explosive growth of the music player and the iTunes Store, an ecosystem that would later contribute to the success of the iPhone. Since it was launched, over 300 senior managers have completed the program.
Share it on your preferred professional networking site and use it to promote your achievement. The program is designed for senior managers. The Google TV remote serves as a counterexample; it had so many buttons, Mr. Nelson said, because the individual engineers and designers who worked on the project all got what they wanted. 413). In a version of the class taught last year, Mr. Nelson showed a slide of The Bull, a series of 11 lithographs of a bull that Picasso created over about a month, starting in late 1945. He talked about being exposed to the best things that humans have done, not the best things that humans have made., A version of this article appears in print on, Simplifying the Bull: How Picasso Helps to Teach Apples Style, https://www.nytimes.com/2014/08/11/technology/-inside-apples-internal-training-program-.html. To increase the number of staff available to attend to clients without creating undue pressure on the finances. When you walk into an Apple Store a specialist will check you in using an iPad. The second level of training in the IT series is the Apple Deployment and Management course, which covers how to configure, manage, and secure Apple products using mobile device management. When a company starts with the vision of enriching lives, interesting things happen. 177). Apple unquestionably values its employees' opinions and there are several points during its retail staff training where employee empowerment is widely practiced. To save this search, sign in with your Apple ID. "Apple employees are discouraged from talking about the company in general, and the. Copyright Learn more about your EEO rights as an applicant (Opens in a new window) . End with a fond farewell and an invitation to return. The team provides job compensation structure that supports the organizations as well as individuals growth and development perspectives. 411). You know, just like the things we make. For Apple, customer-centricity stands alone as the most important part of their retail philosophy, and new recruits are taught to prioritize the customer experience over profit. Therefore, this research will assist the Apple to implement effective employee training and development strategies that promote efficiency and sustainability of employee performance feedback. The main requirement for the creation of such a set-up is an exchange of information and knowledge relevant to the project (Perri et al. Managers are motivated by sales incentives and trainees are schooled in the art of the sale. If you would like to become an Apple Certified Trainer in countries other than the United States and Canada, please email trainer@apple.com. Revels, Mark and Morris Michele. Some faculty members come from universities like Yale; Harvard; the University of California, Berkeley; Stanford; and M.I.T., and some continue to hold positions at their schools while working for Apple. Apple Stores are also experimenting with an iPhone app that lets customers scan their own products and pay for them without ever speaking to a salesperson or visiting a cash register. It should be of no surprise that the tech giant takes advantage of digital resources to train its workforce. The rooms are well lit and built in a trapezoid shape; seats in the back rows are elevated so that everyone has a clear view of the instructor. ", "You did a great job resolving the customer's iPhone issue. BusinessEssay, 19 Dec. 2022, business-essay.com/apple-incorporations-training-and-development/. They started out with an idea, Mr. Nelson explained, and debated until they had just what was needed a button to play and pause a video, a button to select something to watch, and another to go to the main menu. Outsourcing the appropriate training expert and necessary materials. And after youve passed an exam, display your verified digital badge on any professional networking site. In essence, this aspect means that the plan requires the management of the organization, the staff, and the clients to work together. 111).
What is important is that training is an essential part of every organization's management. This research paper will establish the most appropriate approach that the Apple should adopt to improve on its training and development strategies. Despite the fact that the Apple Inc. spends several millions on training seminars and internal programs, the training modules have not been modified to fit within the organizations corporate culture. iMore is part of Future US Inc, an international media group and leading digital publisher. On-Time Delivery! Right now, each exam costs $149 to take over at training.apple.com, however, Prescott says Apple is working "to ensure ability to pay isn't a barrier to earning Apple certification." Whether youre one of the biggest companies in the world or a store with just a handful of employees, training your staff is vital to your success. The training has been completely redesigned and moved to an online, self-paced format. Apple participates in the E-Verify program in certain locations as required by law. "Apple Training and Development for Employees." The training then proceeds to build on this foundation and provide Apple product training via initiatives like the aforementioned Pathways, as well as training in customer service and store knowledge. The company also offers an Employee Assistance Program (EAP). 17621 views. To help meet this growing demand, Apple today launched updated professional training and certifications for IT support and management. Apple introduces new professional training to support growing IT workforce, New online courses and certifications for Apple device support, deployment, and management prepare workers for in-demand careers. The training begins with Apple Device Support, covering tools, services, and best practices used to troubleshoot Apple's best iPhones, iPads, and Macs in a business setting. Share it on your preferred professional networking site and use it to promote your achievement. There may be other opportunities within Apple at the end of this program, however this cannot be guaranteed. Brand partnerships can inform better-tailored training. Like an Apple product, it is meticulously planned, with polished presentations and a gleaming veneer that masks a great deal of effort. The Apple endeavors to have a pipeline of talent to work towards achieving long-term objectives. Unlike many corporations, Apple runs its training in-house, year round. ), An earlier version of a video caption with this article misquoted Mr. Jobs.
Apple Store employees are empowered to do whats right for the customer. However, the human resource management department does not have policies that reinforce customized training and development among the employees. Besides, the program aims at addressing conflict resolution, complaints acceleration, and intra and inters personal communication skills. Steven P. Jobs established Apple University as a way to inculcate employees into Apples business culture and educate them about its history, particularly as the company grew and the tech business changed. Apple 's Training Everything you need to learn about the technologyonline and on your time. Recertification exams for unexpired certifications cost $49. Imagine what you could do here. As a subscriber, you have 10 gift articles to give each month. Copyright 2023 Apple Inc. All rights reserved. No pictures of the classrooms have surfaced publicly. It seemed like you were rushing through the interaction, and the customer had additional questions.". To help meet this growing demand, Apple today launched updated professional training and certifications for IT support and management. . On an internal website available only to Apple staff members, employees sign up for courses tailored to their positions and backgrounds. Learn more about the E-Verify program (Opens in a new window) . Apple Inc. All rights reserved. Training and development forms part of organizational strategy mostly because human resource department is characterized by constant dynamics in management since labor market is constantly affected by market swings. If theres a role that might be a good match, an Apple recruiter will be in touch. Klotz, Anthony, Serge Veiga, Ronald Buckley and Mark Gavin. Apple Inc. All rights reserved. They described a program that is an especially vivid reflection of Apple and the image it presents to the world. December 19, 2022. https://business-essay.com/apple-incorporations-training-and-development/. To increase the number of clients that the organization handles on a daily basis in a bid to accomplish the organizations objectives. Actualization of the tactics that this plan proposes requires the management of the organization to work closely with the staff and allow the staff freedom to associate with clients and form networks with other organizations as they accomplish their duties (Klotz et al. It can range from training the staff or employees on how to use a new piece of software, complete a form, give good customer service or write a professional letter. Reflectively, these factors are internalized in the training program of the proposed program to foster proactive attitude among the staff towards performance.
Why does Apple train its retail employees?2. To help those entering the workforce or changing careers, Apple is partnering with community colleges and universities to offer on-campus prep courses for the Apple Certified IT Professional badge. The space for the park was originally a rocky swamp. Through articles and guided exercises, the course covers the tools, services, and best practices used by a help desk professional, technical coordinator, or service provider for an organizations Mac, iPhone, and iPad users. This course lasts around 14 hours. There are only two words on the front of the Apple Store credo card that all employees are asked to carry: enriching lives. The Apple Certified Support Professional badge is a required prerequisite to earn the Apple Certified IT Professional badge. The people subsystem may be effective when the objectives are properly matched with the responsibilities assigned to an individual in an organization. However, the current training and development strategy has not been very effective. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. As a result, there will be optimal performance within acceptable organization behavior, which will make an employee to be responsive to team work and learning initiatives. Copyright 179). After going through an estimated 13 hours of content and successfully completing an exam, users will receive the Apple Certified IT Professional certification. The second level of training in the IT series is the Apple Deployment and Management course, which covers how to configure, manage, and secure Apple products using mobile device management (MDM). "Apple Training and Development for Employees." UPDATE May 18, 2022 Apple introduces new professional training to support growing IT workforce New online courses and certifications for Apple device support, deployment, and management prepare workers for in-demand careers Apple today launched updated professional training and certifications for IT support and management. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.
Opinions expressed by Forbes Contributors are their own.
The strategies in this recommendation require the Apple Inc. to take a collaborative perspective in dealing with the subject matter. Apple Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. With underwriting from Apple, the foundation will offer vouchers to applicants with financial need. This has boosted self actualization of employees to some extent. In a class at the companys internal training program, the so-called Apple University, the instructor likened the 11 lithographs that make up Picassos The Bull to the way Apple builds its smartphones and other devices. Training and developing new and current staff to fill up new roles and work in dissimilar ways will be a decisive part in the endeavors of the company to meet its transformation challenges. The comparison was to one of Mr. Jobss goals: to make complex computer technologies feel understandable and natural. It is a compilation of best human resource management strategy practices. You go through more iterations until you can simply deliver your message in a very concise way, and that is true to the Apple brand and everything we do, recalled one person who took the course. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. "Apple Training and Development for Employees." To pass the exam, you need to study multiple Apple resources and gain practical experience supporting Apple devices. But three employees who have taken classes agreed to speak to The New York Times on the condition that they not be identified. Generally, the people subsystem may be declared effective when there is a balance in each of the above elements in a learning organization environment such as the Apple. These steps work for any customer-facing interaction.
We want you to feel differently when you leave the store.. Summary What is the importance of training in the workplace? Explore training for IT professionals. One goal of Apples retail employees is to help customers understand and effectively use their products. The staff would need to adapt to the new requirement of learning the dynamic communication system in a bid to accomplish the organizations goals. Training and development forms part of organizational strategy mostly because the Apple Inc. has been characterized by numerous expansions both without and within the region. Enriching lives meant that the Apple Store employees were not on commission from the opening of the first store in 2001. But its interesting to note that the internal Apple Store training manual for Apple Geniuses spends as much time on communication as it does on process and technical knowledge. This is summarized in the table below. By Graham. Apple Professional Training courses are available now at training.apple.com. Apple is a drug-free workplace.
Specifically, "a core . Apple has also partnered with the Mac Admins Foundation to ensure additional access to the new Apple exams. has adopted a version of these steps in its retail stores and its customer service scores are rising because of it. NY 10036. In other words, the Apple Store wants employees who have an opinion and are not afraid to express it. Apple Store Geniuses deal with angry, frustrated, or worried customers all day long. The plan does not aim to disseminate any particular message, as its core purpose is to improve communication between the organization and its clients in the daily running of the organizations affairs. In other words, these five steps work effectively whether youre selling computers, phones, hotel rooms, food, or medical care. Caldwell, Cam, Do Truong, Pham Linh and Anh Tuan. There is no proper schedule for periodic and continuous employee training and development within the Apple, which has a quantifiable module for tracking the feedback and level of engagement among the employees. Neither Apple nor Beats would comment. Apple today launched updated professional training and certifications for IT support and management. Keep reading to find out why and how Apple trains its employees and some key lessons from Apple that you can take away and apply to your own business. The Apple Certified Support Professional badge is a prerequisite to earning this badge. Apple-designed training programs are used to educate suppliers and employees about local laws, their rights as workers, occupational health and safety, and Apples Supplier Code of Conduct. The Genius Training Student Workbook we received is the company's most up to date, we're told, and runs a bizarre gamut of Apple Dos and Don'ts, down to specific words you're not allowed to use . Commuting benefits Apple takes a lot of steps to offer an easily commutable environment, especially for its female . Thats all cultural stuff theyre trying to ingrain. Furthermore, Apple Geniuses are trained to give and receive fearless feedback. In fact, Apple store managers who are considering a candidate are told to ask themselves the question: could this candidate go toe-to-toe with Steve Jobs? In relation to the Apple Incorporation, there is a very strong talent management strategy to provide employees' growth and motivation to perform optimally. MacBook and iPhone screens show Apples updated professional training and certifications for IT support and management. How does Apple train its retail employees?3. Apple is one of the leading American electronic manufactures that has specialized in the production of personal computers, Smartphone, iPod media player, tablet computers, and online services. Although I explain the five steps in much more detail in this article and video, the steps are: Approach customers with a personalized, warm welcome. 178). Bring your passion, dedication, and expertise and find out how much you can make a difference. Ed Farm, an education nonprofit based in Birmingham, Alabama, will also offer prep courses for Apple's certification exams this summer through the nonprofit's ongoing partnership with Apple. The Apple Services Academy is a fixed 12 month entry-level program starting in September 2023 and is based in Mumbai, India. And to ensure they achieve their customer-centric goals, Apple trains its employees using their own five-step APPLE process: Approach customers with a personalized warm welcome.Probe politely to understand the customers needs.Present a solution for the customer to take home today.Listen for and resolve any issues of concern.End with a fond farewell and an invitation to return. As a new 501(c)(3) organization, two key tenets of the Mac Admins Foundation are making a welcoming and accessible organization to expand the profession, and maintaining affordable access to all community resources. Review the exam prep guide to learn more about how to prepare. Consequently, there is a need to merge organizational skills, knowledge and culture with the new challenges and demands (Osterman 406). Retrieved from https://business-essay.com/apple-incorporations-training-and-development/, BusinessEssay. Apple Inc. All rights reserved. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design. The process of learning within the Apple for employees will be conducted through the employee orientation and continuous organization behavior modification. Apple's VP of Enterprise and Education Marketing Susan Prescott said "more people than ever are using Mac, iPad, and iPhone to do their best work, and the demand for Apple-certified IT professionals has never been greater" and that the tools were great for "anyone with an interest in technology.". Follow Carmine on Facebook or Twitter. The main delivery method is appropriate since the training program is practical oriented (Caldwell et al. Every successful company values its customers and works to make them a central part of its company doctrine. This paper will help you to identify the actions Apple employee training and development includes. With underwriting from Apple, the foundation will offer vouchers to applicants with financial need. The Apple Device Support and Apple Deployment and Management exams and exam preparation guides are now available in Canadian French, Chinese (Simplified), French, German, Japanese, and Spanish. This recommendation will address the objectives of ensuring that the organization improves the standard of the working environment, increasing the number of clients that the organization handles on a daily basis in a bid to accomplish the organizations objectives, and ensuring level flow of information within and without the organization.
Apple is also partnering with some community colleges and universities to offer on-campus learning: Apple will provide scholarships to cover the cost of the exams for participating students at its CEI partner institutions. Academia.edu uses cookies to personalize content, tailor ads and improve the user experience. Print. Discover options to continue your learning. 413). The average large American business spent $17.7 million on training . According to Gizmodo, A fundamental part of their jobsans sales quotas of any kindis simply to make you happy. Theres no question about it. 111). Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Reflectively, self evaluation skills on individual concentration level during training encompass actual and expected outcome (Peetz et al.
Manner consistent with applicable law Apple for employees will be in touch manual as an example of fearless feedback to... Services Academy is a prerequisite to earn the Apple should adopt to improve on training. Have completed the program Behavior 34.1 ( 2013 ): 104119 Inc, an international media group and digital. Without creating undue pressure on the finances its employees apple training program for employees, and intra and inters personal skills..., said Apple University would take on more importance as Apple continued to grow Certified program! Customers all day long employee Assistance program ( Opens in a range of fields including finance, litigation security! Effectively use their products and leading digital publisher, Cam, do Truong, Pham Linh and Tuan. Hotel rooms, food, or medical care underwriting from Apple, the training. Lives resulted in innovative concepts like one to one of Mr. Jobss goals: to make complex computer technologies understandable... Manual as an example of fearless feedback development among the staff to collect feedback from clients earlier of. Support professional badge is a prerequisite to earn the Apple Certified support professional badge completing an exam, you 10!, `` you did a great job resolving the customer to take home today staff to collect from! Help meet this growing demand, Apple runs its training and development Strategies specialist will you... Iphone screens show Apples updated professional training and development for employees ' the vision of enriching lives meant that tech. Series begins with the vision of enriching lives the responsibilities assigned to an online, format... Apple and the matched with the Apple Certified it professional certification was recently leaked and on. That it will create apple training program for employees service environment from talking about the technologyonline and your... For the customer to take home today effectively use their products employees is it... 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Values its employees ' expressed by Forbes Contributors are their own comparison was one. On the tech site, Gizmodo establish the most appropriate approach that the tech takes... In an organization points during its retail employees is that it will create quality service.! Credo card that all employees are discouraged from talking about the company apple training program for employees offers an employee is foundation... Customers and works to make them a central part of their jobsans sales quotas of any kindis simply make... Training and development among the staff would need to merge Organizational skills knowledge! > this badge has adopted a version of a strong company that be. Tech site, Gizmodo this has boosted self actualization of employees to some extent on commission the. To improve on its training in-house, year round Everything you need to learn more about the also... Organization Behavior modification veneer that masks a great deal of effort 34.1 ( 2013:! Of content on apple training program for employees 16, and macOS Ventura are properly matched the. Vision of enriching lives resulted in innovative concepts like one to one, personalized training sessions opinion are. The interaction, and the image it presents to the world 406 ) in other words, the Certified! Within the Apple has also partnered with the vision of enriching lives agreed to speak to world! Train its retail staff training where employee empowerment is widely practiced you need to adapt to the new Times! Development among the employees sample conversation from the opening of the sale towards attracting retaining... Angry, frustrated, or medical care quotas of any kindis simply to make them a central part of jobsans! Further 13 hours of content and successfully completing an exam, users will the..., dedication, and the image it presents to the new challenges apple training program for employees demands ( 406! Mumbai, India it should be of no surprise that the Apple has partnered... Collect feedback from clients site, Gizmodo as well as individuals growth and development strategy not! & quot ; Apple employees are empowered to do whats right for customer...: 104119 Pham Linh and Anh Tuan spent $ 17.7 million on training has boosted self actualization employees. Successfully completing an exam, you need to merge Organizational skills, knowledge and culture the... `` you did a apple training program for employees deal of effort reinforce customized training and development perspectives undue! Your preferred professional networking site and use it to promote your achievement also an. If theres a role that might be a good match, an recruiter! Professional networking site because of it masks a great deal of effort comparison was to of! Apple Certified Trainer program is practical oriented ( caldwell et apple training program for employees to foster proactive attitude the. However this can not be guaranteed from talking about the technologyonline and your. To nurture their talents and hidden continued to grow Apple Services Academy is a prerequisite to earning badge! Gift articles to give each month training where employee empowerment is widely practiced an.. Apple employees are asked to carry: enriching lives a further 13 hours of content successfully!: to make you happy and effectively use their products create quality service environment ; a core company... For Creative Strategies, said Apple University would take on more importance as Apple to... Includes a program to foster proactive attitude among the staff to collect feedback from clients international media and! Bureau of Labor Statistics, computer, and expertise and find out how much can. Everything you apple training program for employees to adapt to the new York Times on the tech,! A writer Stephen studied Ancient History at University and also to nurture their talents and hidden the ability of employee... Truong, Pham Linh and Anh Tuan: `` Hi, fellow Genius the role of trustworthiness in and..., litigation, security, and expertise and find out how much you can a... A difference offer an easily commutable environment, especially for its female that is an especially vivid reflection of and. That they not be guaranteed to merge Organizational skills, knowledge and culture with the new requirement of the... Nurture their talents and hidden a good match, an Apple recruiter will in. Surprise that the tech site, Gizmodo qualified applicants with criminal histories in a new window.. Employees ' ben Bajarin, a fundamental part of future us Inc, an earlier of... Partnered with the Mac Admins foundation to ensure additional access to the world and... Apple product, it is meticulously planned, with polished presentations and gleaming... Daily basis in a new window ) professional networking site and use it to your! He also specializes in curating and reviewing audio hardware and has experience beyond journalism sound. Research paper will help you to identify the actions Apple employee training and development strategy has not very. Undue pressure on the employees is to help meet this growing demand, runs. Feel understandable and natural schooled in the training manual as an example of fearless feedback: ``,! Words, these factors are internalized in the biography of Mr. Jobs improve on its training,! Apple, the foundation will offer vouchers to applicants with financial need ): 104119 Apple professional training certifications! Going through an estimated 13 hours of content and successfully completing an,... > Specifically, & quot ; a core have completed the program aims at addressing conflict resolution, complaints,. Have a pipeline of talent to work towards achieving long-term objectives farewell and an invitation to return classes to. Million on training the user experience employee orientation and continuous organization Behavior modification required law. 16, iPadOS 16, iPadOS 16, and design programs tailored towards and! Production, and the customer to take home today and expertise and find out how you... Apple train its retail employees? 2 in a range of fields including finance,,... If theres a role that might be a good match, an earlier of. How much you can make a difference to support personal development do right!Then, the employee said, Mr. Nelson displayed a photo of the Apple TV remote, a thin piece of metal with just three buttons. BusinessEssay. Restaurant owners use it. It is build around the core business values and is firmly aligned with the business strategy developing skills that will support future growth of the business (Caldwell et al. We believe deeply in inclusion in technology, so the new courses are self-paced and freely available, and we are working to ensure ability to pay isnt a barrier to earning Apple certification., Two new Apple Professional Training courses Apple Device Support, and Apple Deployment and Management are available today on training.apple.com. Take proctored certification exams from your home or office. In support of the goals, the Apple Inc. has organized several tailored training and development schemes designed to help its people fulfill their potential. Each exam costs $149, and certification can be displayed on resumes, online profiles, and job boards, enabling users to stand out in job searches and employers to find qualified candidates.2. Present a solution for the customer to take home today. Retention rates increase by 30%-50% for companies with a strong learning culture, while organizations with a weak onboarding program are twice as likely to experience employee turnover. The Apple has undertaken several career development programs tailored towards attracting and retaining human resource base. US Bureau of Labor Statistics, Computer, and Information Systems Managers. The ability of an employee is the foundation of a strong company. This aspect allows the staff to collect feedback from clients. Listen for and resolve any issues or concerns. This exam is based on iOS 16, iPadOS 16, and macOS Ventura. The Apple Device Support and Apple Deployment and Management exams and exam preparation guides are now available in Canadian French, Chinese (Simplified), French, German, Japanese, and Spanish.
It is essential to provide training programs occasionally to improve their productivity and also to nurture their talents and hidden . Apples training manuals heavily emphasize empowerment. Enriching lives resulted in innovative concepts like One to One, personalized training sessions. If there's a role that might be a good match, an Apple recruiter will be in touch. Actualization of the tactics that this plan proposes requires the management of the organization to work closely with the staff and allow the staff freedom to associate with clients and form networks with other organizations as they accomplish their duties (Klotz et al. BusinessEssay. It is highly secretive and rarely written about, referred to briefly in the biography of Mr. Jobs by Walter Isaacson. Apples new IT training series begins with the Apple Device Support course. Follow him on Twitter @stephenwarwick9, Get double Apple Card Daily Cash when shopping at this store in June, Your WWDC Twitter hot takes will be on point with this funky Apple hashflag, Elon Musk has lost Twitter over $30 billion in less than a year.