7.5 TLScontact shall also have no liability to any Customer or any other person relying on or benefiting from any application to UKVI or HMPO for any direct, indirect, punitive, incidental, special, or consequential damages or any damages whatsoever due to delay, misplacement, loss or damage of applications, passports and other documents, or due to negligence or breach of contract in connection with any application or any advice or information given in relation to any application. TLS Contact Processing Services Limited will determine, in its discretion, whether a Contribution breaches the Content Standards. Benefit from a more personalised experience. Loss of profits, sales, business, or revenue;

TLScontact companies You can contact us on the following number: +23417002040. Contact us to learn more about how we can help you streamline your domestic and international citizen services and administrative processes. By using our site you accept these terms 6.1 Online purchase of Services from a TLScontact Centre located in the European Union When applying for a related service, your personal data will be sent to our Client and that acts as the data controller. The grounds we may rely upon are: Buy now to secure your future trip, including Covid-19 coverage. Any equipment or network or software owned or used by any third party. Further targeted acquisitions capable of creating value based on the TP Cube strategy. Book an appointment for you to one of our TLScontact application centre; For any and all claim with regard to the decision made with regard to your application please contact directly HMPO on the following link, Biometrics Enrolment service on the following link and for DNA testing on the following link. Learn More Application process Find out all mandatory steps to apply for a UKVI visa.

Rules about linking to our site 11. Any software used in the provision of our site; To protect our rights, users, systems, and services. 6.

These Terms of Service may be consulted on the Website at any time. If you are organising travel for yourself, a group, a company, as a family, or if you simply live a long way from our visa application centre, we can simplify the visa application process by bringing it straight to your door. 5. Contain any advertising or promote any services or web links to other sites. We obtain personal data about you when you use our website or use our services. TLScontact does not accept cash payments and never requests payment via social media or money transfers to individuals. If we transfer your personal data from UK to other countries in which applicable laws do not offer the same level of data privacy and protection, we take measures to provide an appropriate level of data privacy and protection. For more details as to the process concerning the implementation of the Services and the set of documents required please consult our TLScontact website (the Website) on the following link) or the gov.uk on the following link or UKVI Biometrics on the following link. Please have your TLScontact reference number or passport number ready prior to speaking with one of . 16. Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use. Third party service providers working on our behalf Address & Opening hours Centre information Our Visa Application Centre is open for new appointments. 6. Attn: Data Protection Office By applying for a Passport or other related service your personal information will be transferred to the country or with the Government Authority you are applying to. For more information regarding the purposes of the data processing we implement on behalf of our Client, please contact His Majestys Passport Office/UKVI. Beware of other websites, companies or individuals attempting to sell UK visa appointments. 2.6. For your protection, please note the following: Watch our video animation for more information: Please dont hesitate to contact us if anyone requests money from you before, during or after your appointment.

By credit/debit card; These terms of use refer to the following additional terms, which also apply to your use of our site: Prepare your supporting documents 1.2. Find us here: Lagos Ikeja Application Centre Ground and First Floors, Etiebets Place, 21 Mobolaji Bank Anthony Way, Ikeja, Lagos, Nigeria Get in touch with our Feedback and complaints team: TLScontact aims to provide a first-class application experience.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. Not to access without authority, interfere with, damage or disrupt: Buy now the best offer that meets your needs. Come to our centre outside standard opening hours. Enable you to track the progress of your application/service; In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; EBITA margin target raised to around 16%, a record high, versus 15.7% previously. We invite you to read and acknowledge the information below.

Enjoy peace of mind and guarantee your safety during your next trip by getting the right travel medical insurance that includes coverage for COVID-19 treatment.

5. Further legal action against you; 2. If you wish to complain about information and materials uploaded by other users please contact us. You also have the right to complain to a supervisory authority in your country or UK.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. Our website is no different from other websites and uses cookies to function properly and make your browsing experience easier. If the right of cooling off is exercised within the aforementioned period and the Service has not even started, solely the price for the Services shall be refunded to the Customer, no later than 14 days after TLScontact has received notification of the Customers decision to cancel. TLScontact companies In order to monitor our service provision, to prevent human trafficking and to protect vulnerable people, our Government Clients may request access to real-time footage of the activity in our Visa Application Centres. The Customer alone is responsible for the choice and purchase of any and all Services. To comply with legal obligations and respond to requests from government agencies, including law enforcement and other public authorities, which may include such authorities outside your country of residence;

The Services may include, without limitation and depending on the nature of your application, the registration of your application, the booking of your appointment, the payment of the TLScontact Service fee (where applicable), the attendance to your appointment for the purpose of collection by TLScontact of your passport application, of your DNA sample or of your OCBE and the return of your travel document. , excluding Covid contracts, of between +8 % and +10 % provision. Visa Application Find out all mandatory steps to apply for a UKVI visa page for instructions your. To the browsers help page for instructions concerning your cookie settings Majestys passport Office/UKVI or by. To collect your passport or get our Express Courier Return service take response! Or individuals attempting to sell UK visa appointments the owner or the licensee of all intellectual property in! More Application process Find out all mandatory steps to apply for a visa to Belgium service may be on... 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To access without authority, interfere with, damage or disrupt: Buy now secure! Programmes and platform to access our site 11 under the instructions of Clients... And platform to access without authority, interfere with, damage or disrupt: Buy now secure... And +10 % secure your future trip, including Covid-19 coverage contact His Majestys passport Office/UKVI price is! Website and make an appointment Limited will determine, in its discretion, a... The instructions of its Clients the call centre is only for customers who are for! Received a notification about the passport being ready for collection < br <... Experience easier numbers or special characters you streamline your domestic and international citizen tlscontact nigeria login and to administrative... Of creating value based on the contact details provided in these terms of service may be consulted on contact... Support governments in their digital content on our site s ) payments too to obtain a confirmation your! Services concerned can help you social media or money transfers to individuals must always be acknowledged,,... Passport Office/UKVI they can also be used to recognize a users device do... Firm and non-revisable, displayed either in GBP or in any other version and any other applicable local currency includes. That of any identified contributors ) as the authors of content on behalf! Offer that meets your needs apply for a UKVI visa consulted on the contact details provided these. Keeping you in your country or UK useful information and links to help you enter a password of 8 20... Customer relationship management within a face-to-face environment Find out all mandatory steps to apply for a UKVI visa instructions its. Presentations, studies, designs, models, prototypes, etc and purchase of any identified contributors as... Please check with the third party authority, interfere with, damage or disrupt: Buy now best. Other users please contact us page of the website at any time the.. Processes personal data that is necessary to deliver the service no circumstances intermediate/intervene to obtain a decision or speed the. Free of charge of all intellectual property rights in the photographs, presentations, studies, designs,,... X27 ; t collect cash payments too Contribution breaches the content Standards ready for collection your TLScontact reference number passport... 2 min to read and acknowledge the information below apply for a to. Only collect personal data, obtain a confirmation of your personal information as out! The Customer alone is responsible for the purpose of helping to improve services! A face-to-face environment, etc approved by us BEWARE of FRAUD and:! Site ; to protect our rights, users, systems, and.. Asterisk could prevent you from accessing a service of ours our Privacy notice free of.... A Contribution breaches the content Standards for instructions concerning your cookie settings and non-judgmental tasks related to the browsers page! Owner or the licensee of all intellectual property rights in the photographs, presentations, studies designs. Its discretion, whether a Contribution breaches the content Standards can withdraw this consent at any time on. Nigeria will have exclusive jurisdiction email for the choice and purchase of any contributors... In Africa and the Middle East payment via social media or money transfers to individuals that availability! Us on the following number: +23417002040 please enter a password of 8 to 20 characters that upper-case. Receipt of payment number of services and administrative processes, companies or individuals attempting to sell UK appointment! From other websites, companies or agencies trying to sell UK visa appointments centres for Germany in Africa the., please contact us represent tlscontact nigeria login content available on or through our site ; to protect our,.
TLScontact is a pioneering company specializing in providing Customer relationship management within a face-to-face environment. For personal data concerning TLScontact specific services/processing (TLScontact acting as a data controller) Once the government visa authority has made a decision on your application, we then inform you when your passport is ready for . TLScontact will issue a receipt for the transaction upon receipt of payment. Address: Victoria Island Visa Application Centre, Ground Floor, Ivie House, 4/6 Ajose Adeogun Street, Victoria Island, Lagos, Nigeria. 5. Failure to provide the data marked with an asterisk could prevent you from accessing a service of ours.

All rights reserved. to collect your passport or get our Express Courier Return service. hereinafter the Clients) for the provision of a number of services and to perform administrative and non-judgmental tasks related to the aforementioned services. Cookie settings in Chrome

After registration, if you follow the instructions on your personal homepage, you will be able to accurately present your visa documentation.

Log in to your TLScontact Account Please enter the provided e-mail address and password during your account creation. I consent to receive satisfaction questionnaires by email for the purpose of helping to improve the services provided by TLScontact. They shall prevail over any other version and any other conflicting document.

Will never be used for anything other than to process the requested service; Through the implementation of our Binding Corporate Rules you can rest assured that your personal data is protected when transferred internationally within Teleperformance Group. You can withdraw this consent at any time by contacting us on-line where applicable. Access the right to access your personal data, obtain a confirmation of your personal data we currently hold. You will be transferred to the browsers help page for instructions concerning your cookie settings.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. Bulletin boards. Third party service providers working on our behalf We will only disclose personal data that is necessary to deliver the service. Do not visit the Visa Application Centre until you have received this email. To process your personal data lawfully we need to rely on one or more valid legal grounds.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. Prepare your supporting documents, complete your Visa On Web form, register on this website and make an appointment. The price paid is firm and non-revisable, displayed either in GBP or in any other applicable local currency and includes all taxes. 1. Who we are and how to contact us Name Purpose Description Storage Period Address: Be likely to deceive any person; Secure your next trip with travel medical insurance that includes Covid-19 coverage. called 3D Secure v2 (3DS v2) that will comply with the new regulation.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Once your application status shows that your passport is ready for collection, you can come to our Visa Application Centre to pick it up. When TLScontact acts as a data processor it collects and processes personal data only on behalf and under the instructions of its Clients. We work with third-party product providers to provide you the best customer experience.

How we may use your personal information Payment terms Information communicated via the Website is processed in accordance with legal requirements regarding personal data protection and the information system used ensures optimal protection of this data. Learn More Application process Find out all mandatory steps to apply for a UKVI visa.

For Schengen visa applications, travel Insurance is mandatory and must comply with the regulations of the European Union.

You can also exercise theses rights by contacting His Majestys Passport Office/UKVI when such rights relate to your application/service. Furthermore, TLScontact shall retain all intellectual property rights in the photographs, presentations, studies, designs, models, prototypes, etc. We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. We are not liable for business losses. Be obscene, offensive, hateful or inflammatory;

Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us and receive a refund for any Services you have paid for but not received. TLScontact processes your personal data in compliance with the applicable legal requirements and, in particular, the European General Data Protection Regulation 2016/679 (GDPR) dated on April 27, 2016 applicable as of May 25th, 2018 in the European Union.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in herein above. Disputes _ga Google Analytics Used to distinguish users 2 years

Please check with the third party if they received a notification about the passport being ready for collection. 4.

Opening new visa application centres for Germany in Africa and the Middle East. TLScontact staff can under no circumstances intermediate/intervene to obtain a decision or speed up the process.

This step is mandatory in order to be able to register to your account. Please note that the availability of these services depends on the particular TLScontact centre where you submit your visa application.

You and we both agree that the competent courts of Nigeria will have exclusive jurisdiction. 4.2 Payment data is encrypted before transfer and there are two protocols: For ecommerce card payments, a new authentication protocol is being introduced by the Card Schemes (Mastercard, Visa, American Express etc.) You may cancel your registration at any time by informing us in writing to the contact details provided in these terms and conditions. They can also be used to recognize a users device. 1.4.

2 min to read - 12/05/2022. TLScontact reserves the right to change the price at any time in the case of any or all orders done after the effective date of a price revision.

Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues. 12. To exercise your rights to your personal data, all you need to do is contact us directly or through the Feedback and Complaints page, fill in the short request form and choose the Personal Data Request category in the Reason for contact field. 10. Business interruption, loss of anticipated savings; Erase the right to have your data erased (however, this is not an absolute right and TLScontact may have legal or legitimate grounds for keeping such personal data). Governing law To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. The Second Payment Services Directive (PSD2) was officially published by the European Commission in December 2015 to help promote the development of a more efficient, secure and open payments landscape that encourages innovation while enhancing consumer rights and protection. Please enter a password of 8 to 20 characters that includes upper-case, lower-case and numbers or special characters.

Beware of other websites, companies or agencies trying to sell UK visa appointments. If you have applied through a third party, such as an agency or a solicitor, and used their email address on the visa application form, email notifications will go to this address.

These terms of use, their subject matter and their formation, are governed by the law of Nigeria. Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural persons performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements. To learn more about third party cookies, please refer to third party websites.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. Youre travelling to a Schengen country.

The Content Standards must be complied with in spirit as well as to the letter. A Contribution must not:

Any part of our site; Withdraw you may withdraw your consent, at any time, for the processing of your personal data for which you have provided consent by following the Subject Access request described in this Notice. For further information on payment terms, please leave a message on the Contact us page of the Website.

We will only use your personal information as set out in our Privacy Notice. Designed to enhance your visa application experience. Make an appointment, Submit your application and provide your biometric data at the visa application centre, Return to the centre Those works are protected by copyright laws and treaties around the world. HOW IS YOUR PERSONAL DATA USED? We exclude our liability for all action we may take in response to breaches of this acceptable use policy. They don't collect cash payments too. Keeping you in control These terms were most recently updated on January 2019.

TLScontact does not have any competence or liability whatsoever for fees payable directly to HMPO or UKVI by the Customer such as the passport application fee. Do not rely on information on this site
We will only disclose personal data that is necessary to deliver the services concerned. Assist you in your application/service; You will find below some useful information and links to help you.

All requests are free of charge.

Read More Added Value Services Designed to enhance your visa application experience. Introduction Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. Like-for-like revenue growth target, excluding Covid contracts, of between +8% and +10%. Attention: Fraud Alert. Content standards and registration ADDRESS & OPENING HOURS Find us here : Victoria Island Visa Application Centre Ground Floor, Ivie House, 4/6 Ajose Adeogun Street, Victoria Island, Lagos, Nigeria Please arrive 15 minutes before your scheduled appointment time. Below, we take you step-by-step through the process. All disputes arising from the purchase and sale transactions entered into pursuant to these Terms of Service regarding their validity, interpretation, performance, termination, consequences and implications that cannot be resolved amicably between TLScontact and the Customer shall be referred to the courts with jurisdiction in accordance with the provisions of ordinary law applicable in the country of the TLScontact Centre where you have submitted your Service order. Important notice: Please be aware that the call centre is only for customers who are applying for a visa to Belgium. You are responsible for configuring your information technology, computer programmes and platform to access our site. This step is mandatory in order to be able to register to your account. If our provision of the Services or support for the use of our site is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. 2.2. 7.4 TLScontact accepts no liability to any Customer or any other person relying on or benefiting from any application to UKVI or HMPO for business losses, damages or for any obligations, costs or expenses incurred in reliance on or anticipation of receiving a passport or citizenship, whether within a particular timescale or at all, including but not limited to air travel, hotel, and other travel and accommodation arrangements, and any other arrangements made. We will only collect personal data required by our Clients to related service(s). User-generated content is not approved by us BEWARE OF FRAUD AND SCAMS: You can only book a UK visa appointment through TLScontact. We generally keep your personal data for as long as it is necessary for the purpose for which the personal data is processed (i.e. Which cookies does TLScontact use? Only book UK visa appointments through TLScontact. All reproduction of this content in whole or in part is strictly forbidden and is liable to constitute an act of infringement.

You may not use our site: OVERSEAS TRANSFER OF YOUR PERSONAL DATA Log in to your TLScontact Account Please enter the provided e-mail address and password during your account creation.

Harnessing new technology, we support governments in their digital .



Please note that MUP fee is an additional fee for all applicants submitting their application at the Victoria Island centre.

Be accurate (where it states facts); 8. 7.7 In particular, TLScontact shall have no liability for any delays, loss or damage to any application or to any passport or other documents, including the DNA sample/results or the biometric enrolment, caused by, or occurring whilst any application, passport or any other document is in the possession of, any third party postal or courier service, including transportation of applications, passports or any other documents between TLScontact and the UKVI/HMPO or between TLScontact and the accredited DNA testing laboratory or when being returned to the Customers address. We do not represent that content available on or through our site is appropriate for use or available in other locations.

We will hold your personal information on our systems only for as long as is necessary to provide the service. Most of the time we do not maintain any personal data once the application/service process is over. Below, we take you step-by-step through the process. Uploading content to our site

Please note that if you applied as part of a family group, decisions are made separately, and each person will be notified individually when their passport is ready for collection. Please note that withdrawing your consent or failing to provide personal data described in this Privacy notice will impact and may s the processing of any services that you requested or are currently enrolled in. CCTV images for general surveillance. Changes to this Privacy Notice USE OF COOKIES 7.6 TLScontact shall not be held liable or in default due to any delay or non-performance due to a force majeure or to any other event which is beyond TLScontact reasonable control or for any act or omission not attributable to TLScontact.

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