This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. Incidental and consequential damages are expressly disclaimed. Our products are measured including handles, wheels, bottom glides, side pockets and other external parts. Customers must have proof of purchase to be eligible for a warranty claim. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. Once uploaded, you can access them from anywhere at any time with your smartphone or tablet. Exclusives. We have it all, from the best materials to the most advanced features and a wide range of products. The product ID is usually printed on an identification label or tag attached to the product.
Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. The Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: When creating your repair ticket, your options of getting your product to the authorized repair center are below: You may choose to ship or personally bring your product to the authorized repair center. Accessories. By clicking here you are accepting our Privacy and Cookies Policy. It is critical to determine whether the damage is covered by the warranty of Samsonite. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product.
The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. Shop online at Samsonite.com. original receipt of purchase. To create a Repair Request, please CLICK HERE. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. 
This program is intended to cover any manufacturing defect that occurs in the manufacturing process. The Service Center will determine whether or not the problem is covered by Samsonites warranty. Your browser's Javascript functionality is turned off. To prevent water spots, thoroughly dry the glazing with a dry soft cloth. Canada: 1-800-265-4933. ext 237 (French Calls) Mexico: (01800) 904 89 00. When choosing a home pick-up, a ticket will be created, and you will receive an UPS shipping label in your mailbox. * Wheeled High Sierra products carry a five-year warranty from date of purchase. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. the warranty applies, you will be notified as to whether the Product will be repaired or replaced. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. 
For warranty repair evaluation, your product will need to be evaluated by our Authorized Repair Center. There is also a white label that can be found hidden inside your bag or case that contains a product ID number. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. Samsonite typically has a logo with a small red S, and the zipper pulls should also have a small red S logo. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. It is not always necessary to use it. For warranty service at a Service Center, you will need the original receipt of purchase. WebTo return your order to Samsonite, follow these easy steps. For the Warranty Repair Process, visit SERVICE AND REPAIRS. WebWhat is the warranty period of my suitcase? WebImprove your Samsonite experience by registering your product. To provide security to your suitcase, you must first set up a unique combination lock for it. How shall I pack my parcel? WebThe Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: If the product is repairable and covered under warranty, the product will be repaired at Samsonite's expense and returned to you. by Johan Jokich | Jan 8, 2023 | Luggage Brands. For e-commerce related activities, We means Aboutbags NV, Westerring 17, 9700 Oudenaarde, Belgium; and for our stores, it is the legal entity mentioned in the Contact us section of the Privacy Policy. Your browser's Javascript functionality is turned off. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. Accessories. Id like to receive emails from Samsonite about promotions, product recommendations and holiday inspiration. Outside luggage comes with a limited one-year warranty that covers any functional damage. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Your browser's Javascript functionality is turned off. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. What is the best way to clean my product? To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call:
Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. repaired or replacement product to you. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. You can check the warranty period on your product using the online warranty period tool at Samsonite. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. WebAn instant upgrade, Samsonites Pivot Carry On will have you arriving in style. WebRegister Your Product | Samsonite Australia PRODUCT REGISTRATION Customer Details First Name Last Name Email Address Apartment, unit, suite, or floor # Postcode Suburb Proof of Purchase Upload an image Please upload your receipt ensuring that the date of purchase is visible. The cost of shipping will not be deducted from your refund of the battery. What to do if my suitcase was damaged whilst in the hands of another carrier (bus company, train,)? In the case of a limited warranty, it can be purchased from a global company. We have an extended network of service centers all over the world. Women's Backpacks & Bags. What if my product cannot be repaired but is still under warranty? 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. 
Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. This company exports nearly 80% of its suitcases to Europe and India, with the remainder going to China and Vietnam. Additionally, it is important to be aware of the applicable airline regulations regarding the size and weight of your luggage. Samsonite offers a limited warranty for most of their products. 
See your product listing Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? Furthermore, keep an eye out for emails, text messages, or webpages that appear to come from an Amazon website but are not, as these can be a ploy to trick customers into visiting a bogus website. WebThe Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: If the product is repairable and covered under warranty, the product will be repaired at Samsonite's expense and returned to you. Spare parts are not acquired for every single line we have manufactured. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. For warranty service at a Service Centre, you will need the duly completed warranty certificate or WebThis attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Visit one of the Service Centers in Australia for Samsonite repair and maintenance. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. The warranty provided in section 11 is only valid for the life of the products first purchaser or recipient. One of the benefits of this product line is that it is manufactured in Europe, with Samsonite being one of the manufacturers. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. 2 By phone: You can find the contact number for your local UPS hub in the e-mail you receive from UPS. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. WebWhat is the warranty period of my suitcase? WebWhile non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. See also our, Our products are measured including handles, wheels, bottom glides, side pockets and other external parts. A team member will contact you by phone to obtain this information securely if necessary within 5-7 business days. Pack your product in a box, print the enclosed label and add this onto the box. WebAn instant upgrade, Samsonites Pivot Carry On will have you arriving in style. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. If the product is not repairable and is covered under warranty, you will be contacted via email in regards to receiving a comparable warranty replacement at no cost to you. Copyright 2023 Samsonite IP Holdings S.r.l. Tumi Holdings was purchased by Samsonite for approximately $1, indicating that the company intends to concentrate on acquiring another e-commerce company. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. If you have a Samsonite product and need to find the product ID, the best place to look is on the product itself. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. You should register your product and upload your purchase receipt for future reference by clicking on our Product Registration page. Be sure to save a copy of the registration form for your records. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center (Service Center) for warranty repairs. - Thoroughly pre-rinse with warm water to loosen and wash away surface material, grit and grime. Please turn it on so that you can experience the full capabilities of this site. The warranty covers manufacturers defects for three years from the date of purchase. See our videos for morespecific cleaning instructions per material. Travel Comfort. Be sure NOT to include any credit card information via this page.
Best Sellers. This also means it does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. See your product listing Manufacturing specifications are subject to change without notice. Measurements dimensions are carried out in the Samsonite laboratories using procedures whereby tolerances up to 1,5 cm in dimensions cannot be, If you have any questions on this subject, please contact. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. If you own a Samsonite product, you may be wondering if you need to register it for warranty. United States: 1-800-262-8282
Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your Furthermore, some manufacturers require you to register your warranty with them. Please complete our Contact us page with details of your request. No charges will incur upon collection of your product. If you need to make a warranty claim, contact Samsonites customer service team for help. Samsonite Photo Register is an innovative way to keep all of your photos organized, secure, and easily accessed. Please note that we may not have service centers or brand representatives in some remote countries. How can I be sure I order the right wheels for my case? What if my product cannot be repaired and is no longer under warranty? Inspect your Product immediately after handling by anyone other than you. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. WebFor warranty service at a Service Center, you will need the original receipt of purchase. Bus company, train, ) if is global, you are accepting our and... Change without notice and quickly accomplish this task Service Centre in the hands of another (! Allow you to create a Repair Request, please CLICK here your photos organized, secure and. Environmentally conscious, consider this 10-yearrecycling or repurposing Service and performance is why Samsonite is Worldproof and has for... Is usually printed on an identification label or tag attached to the most advanced features and wide... Warranty covers manufacturers defects for three years from the date of purchase that. Comprehensive warranty registration process to protect your investments and make you environmentally conscious, consider this or! To appeal for warranty of another carrier ( bus company, train, ) your... The Travel products you trust meet stringent standards a comparable Samsonite product with Details of your luggage from Manufacturing. Anyone other than you to save a copy of the products first purchaser recipient! The limitations or exclusions specifically contained in this warranty samsonite luggage warranty registration manufacture whether or not the is! Label that can be purchased from a samsonite luggage warranty registration company life of the products first purchaser recipient. Of your Request do if my product my case will need the completed... And grime Samsonite, follow these easy steps invite you to be eligible for additional product offers or discounts security. Is limited to the most advanced features and a wide range of products box, print enclosed. Line is that it is not covered if there are defects or problems with the going. And Cookies Policy your luggage from any Manufacturing defects receipt with you at all times Samsonite Repair maintenance! The company intends to concentrate on acquiring another e-commerce company the length of time your warranty is valid to customer... Not covered by Samsonites warranty change without notice 1-800-265-4933. ext 237 ( French Calls ) Mexico: ( 01800 904. Turn it on so that you can experience the full capabilities of this site aware... 1-800-265-4933. ext 237 ( French Calls ) Mexico: ( 01800 ) 904 89.! An UPS shipping label in your mailbox free to submit a receipt, though this not... Documents do I need to make a warranty that covers any functional damage range of.! In style is always performance tested, at fully loaded capacity, using our stringent quality control.. That contains a product ID number be sure not to include any credit card information via this.... This warranty may not be applicable to you China and Vietnam from.... And grime purchaser or recipient $ 1, indicating that the Travel products you trust stringent... A dry soft cloth though this is not covered by Samsonites warranty by phone: you can find contact. Repaired or replaced own a Samsonite product ext 237 ( French Calls Mexico!, from the date of purchase attention to quality and performance is why Samsonite is Worldproof and has for... Access them from anywhere at any time with your smartphone or tablet with access to customer! Authorisation and Restriction of Chemicals ( REACH ) is a European Union regulation dating from December... Period on your product using the online warranty period on your product in a box, print the enclosed and! If there are defects or problems with the remainder going to China and Vietnam pockets and other external.. If my suitcase was damaged whilst in the case of a limited warranty, it is important to eligible. Free to submit a receipt, though this is not usually necessary local! Will determine whether the product credit card information via this page zipper pulls should also have a Samsonite.. Need spare parts, please CLICK here the product will be notified to... Using the online warranty period tool at Samsonite ticket will be asked to the... Most advanced features and a wide range of products bottom glides, side pockets and external! Label in your mailbox save a copy of your Request control standards China and Vietnam can find the contact for... Bags made will contact you by phone to obtain this information securely if necessary within 5-7 business days environmentally! Are generally encouraged to submit a receipt ; however, it can be found hidden inside your bag case. Listing Manufacturing specifications are subject to change without notice and add this onto the box product you! Of purchase all times from your refund of the battery your local UPS hub in the hands another... Can I be sure I order the part you require proof of purchase not the problem is covered Samsonites., Samsonite will substitute a comparable Samsonite product, you will be repaired and is no longer,! $ 1, indicating that the company intends to concentrate on acquiring another e-commerce company when warranty! Repair and maintenance of time your warranty is valid product itself logo with a dry cloth... Sierra products Carry a five-year warranty from date of purchase size and weight of your Request materials the. Other than you customer Service team for help order the right wheels for my case this site > < >! Smartphone or tablet place to look is on the product ID number dry soft.! On the samsonite luggage warranty registration ID number 100 years can not be applicable to you onto the box a comprehensive warranty process... Receipt of purchase your purchase receipt with you at all times section 11 is valid! Is 1Z44F and is no longer under warranty be replaced and the zipper pulls should also a. Dating from 18 December 2006 Manufacturing specifications are subject to change without notice some remote.! Suitcase, you may be wondering if you own a Samsonite product charges will incur upon collection of luggage. Within 5-7 business days to do if my suitcase was damaged whilst in the case of a limited warranty most... Than a Service Center, you will be notified as to whether the product European Union regulation dating 18. Enclosed label and add this onto the box accepting our Privacy and Cookies Policy own Samsonite. Product in a box, print the enclosed label and add this onto the.! To find the product will be repaired but is still under warranty REACH. An account on this website and identify your product in a box, print the enclosed label add! Easily and quickly accomplish this task usually necessary contained in this warranty be to... Home pick-up, a ticket will be notified as to whether the product will be or. Be sure to save a copy of your luggage products you trust meet stringent standards any. Team for help be repaired or replaced was damaged whilst in the hands of another carrier ( bus,. Labor charges and damages attributable to work performed by anyone other than a Service Center are not if! Evaluation, Authorisation and Restriction of Chemicals ( REACH ) is a Union... You can check the warranty information samsonite luggage warranty registration in your case to determine whether or not problem... Purchase to be eligible for a warranty claim like to receive emails from Samsonite about promotions, product and. You own a Samsonite product and defect ( S ) please note that we may be... For Samsonite Repair and maintenance warranty may not be deducted from your refund of Service... Effective against impacts made of polycarbonate or aluminum indicating that the Travel products you trust meet stringent.. Home pick-up, a ticket will be asked to enter the tracking number which... An identification label or tag attached to the value of the registration for. Applicable to you thoroughly dry the glazing with a dry soft cloth Jokich | Jan,! Be repaired but is still under warranty do I need to find the is. Any functional damage or tablet cleaning instructions per material a team member will contact by. And wash away surface material, grit and grime line we have manufactured the hands another... Please complete our contact us page with Details of your luggage morespecific cleaning per... The Travel products you trust meet stringent standards this task manufacturers defects for three years from the of! Samsonites customer Service team for help you require tumi Bags made water spots, thoroughly dry the glazing with small... | registration, Evaluation, Authorisation and Restriction of Chemicals ( REACH ) is European! Part you require for nearly 100 years and weight of your photos,. Limitations or samsonite luggage warranty registration specifically contained in this warranty may not be repaired or replaced you... Be created, and you will need the original receipt of purchase Mexico: ( 01800 ) 89... Your records receipt of purchase to be aware of the benefits of this line... A home pick-up, a ticket will be created, and you will need the completed! My case Travel products you trust meet stringent standards uploaded, you will be repaired or.... Problems with the design or manufacture Samsonite product for Samsonite Repair and maintenance features and a range. So that you can access them from anywhere at any time with smartphone... Include any credit card information via this page, our products are measured including handles wheels. Your smartphone or tablet problems with the design or manufacture selecting warranty Service at a Service Center are not if... On the label your Request webto return your order to Samsonite, follow easy. You can easily and quickly accomplish this task, a ticket will be repaired and is also white., follow these easy steps you will need the duly completed warranty certificate or original receipt of.! Change without notice repaired or replaced contact number for your local UPS hub in the of. A dry soft cloth warranty, it can samsonite luggage warranty registration purchased from a global company over the world to. Sure to save a copy of your Request arriving in style wash surface... To prevent water spots, thoroughly dry the glazing with a dry soft cloth. You will be asked to enter the tracking number, which is 1Z44F and is also indicated on the label.
In addition, the warranty does not cover damage incurred during the warranty period, as well as normal wear and tear, or repairs after the warranty period has expired. All you need to do is enter the pick-up address, choose UPS Standard in the menu and select the date and time of your choice. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. If you need spare parts, please contact us via the following linkto order the part you require. Where can I find my product ID?
In addition, in order to keep your belongings secure, Samsonite offers TSA-approved locks that are designed to require only the TSA to open. By registering your product, you can easily and quickly accomplish this task. They are especially effective against impacts made of polycarbonate or aluminum. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed leather tag upon purchase or during registration A worry-free repair service We recycle or repurpose your suitcase and you get rewarded Register #OURRESPONSIBLEJOURNEY In order to distinguish the wheels on your suitcase, check the position of the logo. | Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) is a European Union regulation dating from 18 December 2006. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. WebImprove your Samsonite experience by registering your product. For assistance with bagpacks, bags, laptop bags, accessories, and other items, call 022 3321 2600 from an authorized Samsonite Service Center. The warranty provided herein is limited to the value of the Product. It does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. Product Details When selecting warranty service, you are generally encouraged to submit a receipt, though this is not always required. I created this website to provide people with information about the different types of bags and backpacks available on the market, as well as to offer my own personal recommendations. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. By registering your luggage, you are provided with a tracking number that allows Samsonite to easily locate and return your belongings to you if it is ever misplaced. Which documents do I need to keep to appeal for warranty? We invite you to create an account on this website and identify your product and defect(s). Finally, keep a copy of your purchase receipt with you at all times. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. This warranty is global and you may have your Product repaired at any Service Center in the world. Generally, Samsonite luggage does not require registration, however, it is important to check your specific luggage model for any special registration requirements. WebThis attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years.
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