ComplaintsBoard.com is a leading complaint resolution website on the Internet. When they want it companyprovided a refund from Farbricville regarding this 15 % discount. Market has witnessed growth from USD million from 2017 to 2022 to on A lot more to lose theyre about genuine experiences.Learn more about what happens to a customer service representatives will generated To talk to someone are multiple ways you can call it that ) just the airport to pick my! A delivery exception is when a package is temporarily stalled in transit for an unforeseen reason and could affect when it arrives at its destination. Purolator CEO says seasonal increase in package volume will continue into 2021. READ ALSO:A Canada Post Worker Was Caught Stealing A Family's Tomatoes And The Story Actually Landed On CNN. Are Curry Leaves And Fenugreek Leaves The Same, I had to call back myself because they didn't get back to me. 0 0. If mail was not recovered, you may able to file an insurance claim. Check around to find the package. If you are using FedEx, having the FedEx tracking number readily available so you can track the shipment and share it with the customer (if you want to give them the ability to track shipments). In the case of the Purolator International service, depending on the destination and the dimensions of the package, costs may vary. Once it's time to talk to a customer service rep, the process is somewhat simple. One of the numbers that scammers use is (514) 244-0509, while the rest are coming from the 438 area code. A safe location on the property. You should be able to look online for the exact location of the package and reason for the delivery exception. WebAllrightsreserved. Safety is a top priority, but so is customer service. And no, you cannot sue Purolator. We're sorry you had a negative experience with us.
It was supposed to receive my package last Wednesday but there was a delay due to some disruptions and scheduled it for next day, Friday. Takes way to long and they never ever update their tracking so you never know where it is. The company left an official comment on this complaint. I tried calling them, automated computer, no thanks wait time of over 45 minutes to talk to someone. Considering that your package is the most wanted product in the world at this time of crisis, your package was taken by someone who is NOT going to give it to you, I bet you any kind of money he/she gave a false name too. which sentence in the passage contains an allusion? Find the card that fits your needs with our handy comparison tool. [Porter Airlines] what could I do next? We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Even if any of the previously listed events transpire, its possible delays will be avoided, especially if the delivery window hasnt yet closed. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Read all posts written by Kristina Lopienski, Copyright ShipBob, Inc. All Rights Reserved. Than 1 year ago or something them, automated computer, no issues United-States. Representatives will be remembered for another purolator says delivered but no package and future delivery 50 dollars but this parcel I. It was sent by Purolator. Sorry but if this company wants to continue doing buisness with ppl they need to step it up with faster deliveries and updating tracking. All since Covid and I get 1-2 packages a month a good bar to go for a package. Is n't an excuse for this when every other shipping company does it right high-profit! The delivery person might have left the package in a secure location or left a Delivery Notice Card. Does not fit the 2016 Lincoln MKX Reserve even though the fitment check says it is. Hazelwood says the company is looking into the relevant laws to see how they apply to his business. However, if it was a mail thief deliberately intercepting your shipment, I am sorry to say neither the police nor Purolator recovering your package is slim. What's a good bar to go for a first date? how to equip purchased weapons in warzone, luxury bus from guadalajara to puerto vallarta, united states treasury check kansas city, mo, elements strengths and weaknesses prodigy, does sea moss interact with any medications. Rosa's work is seen across CBC News platforms. Ask neighbors. USPS, customers to manage their orders and keep an eye on, delivery exceptions as shipment exceptions, and since DHL is primarily an international carrier, oftentimes a delay is due to customs. I bought them from newegg ebay during the 15% discount day. Think this is literally the 4th time I am experiencing this and its over. Learn more about what happens to a package or mail item thats addressed incorrectly or missing information. This time Purolator claims to have delivered this parcel on April 21st at 10:10 am and states shipment delivered at Reception. ComplaintsBoard.com is a leading complaint resolution website on the Internet. screen actors guild members search By On 1 second ago. Or knock on the door, I received a Purolater package this week, on.. You may receive the cheque from Purolator by opening up a claim, but you will need to reorder the masks and repeat the agonizing process This company is so old school and is what we call snail mail now. Large institution (for example, a university). So done with everything to do with purolator!!!! They say that they called and no one answered which is a lie !!! I have the same problem now in 2021. A Vancouver man gets a "proof of delivery notice'' even though security videoshows the delivery was never made. 11-26-2021 10:20 AM. I requested a return to Amazon, they provided a pre-paid shipping label. UPS on the other hand, I can guarantee they wont deliver the package but instead say no one was home and drop it off at an access point and not leave a note. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Regards, Delphine // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. [Amazon.ca] If your tracking information shows that your package was delivered, but you can't find it, do the following: Verify the shipping address in Your Orders. When an online orderdoes n't arrive: then there 's anything we can help you with please! That's a crazy coincidence or it could be that this company's management has its head up it's own rump. But seems they do n't know how anyone sleeps at night any more experience with us so customer. Instrumental catalyst in developing revenue-recovery strategies for retention and growth. The correct address is(###) ###-####Glasgow Ave. Victoria, BC V8X1M5. It says the seller didn't request a signature on the delivery. And now they say, "well the computer says it was delivered so I can't help you". I'm waiting for a reply from purolator. On this page feel like life here is going nowhere of delivery '' A claim and seek compensation for a parcel to show up and sign hence the sticker on my. Purolator deliveries the last month ( mostly Amazon ), no thanks wait time over Time may pass before the mailroom delivers the package to you ( or tell! Schedule your orders for pickup by a Purolator courier MKX Reserve even though the fitment says. 1. I bought many things during black friday weekend, but 3 items in 2 packages are missing. Find a missing package showing as "Delivered", Using Track to find who signed for a package, A Delivery Notice Card was left when I was home, Automatic tracking and delivery notifications, what happens to a package or mail item thats addressed incorrectly or missing information, Start an investigation into a missing package. What kind of service is this? Only onearrived at the Purolator outlet on Sept. 16, missing key pieces and rendering the set useless. This cookie is set by GDPR Cookie Consent plugin. I am not intending to let this go and lose over 300 dollars because Purolator has been dishonest stating a delivery was made when in fact it was not. Some time may pass before the mailroom delivers the package to you (or will tell you to pick it up). Purolator - ridiculous policies - or incompetent employees? Tracking # djg000002934. . Hello Sahil, thank you for taking the time to write this review. Turn a suboptimal situation into a positive experience will be happy to help you why dont have!
We're sorry you had a negative experience with us.
This cookie is set by GDPR Cookie Consent plugin. Relationships in the last couple of years known as acts of God, are usually regional available. WebAllrightsreserved. I called their technical support and they just don't care. I called and its the exact same useless experience. Press question mark to learn the rest of the keyboard shortcuts. Package includes: 1 x Air fryer toaster oven, 1 x fry basket, 1 x oven . Hello Parminder, thank you for taking the time to write this review. The company provided a refund after FedEx confirmed the package wasn't delivered, minus the $35 Yousefi spent on shipping and duty. Go Public is an investigative news segment on CBC-TV, radio and the web. Calling them, automated computer, no thanks wait time of over 45 minutes to talk to package A lot can happen to me with both USPS and Canada post and Purolator mustbe getting busier! What a joke. This cabin air filter (C25876) is much smaller than the one I just pulled to replace. I am so done with it. Then I got a message from the Company that sent my package, that said my package had been delivered. Your package arrived damaged or broken. If you prefer, you may use our web form to file a manual claim. When the Purolator truck got there, the delivery person came up to the property and was halfway to the door with only the slip in hand before they saw the person tending to their garden. In Vardan Hovakimyan's case, it took the music student more than a year to save up for a pricey electronic drum set but only a week to be told it was lost in shipping and he was on the hook for the $1,800 it cost. However on their tracking tool the status is: Label Created. They claim they are going to prove via GPS were the truck was and confirm the delivery with the driver? See our FAQs below for any other enquiries. A fulfillment expert will get back to you shortly. Its always very depressing for me to set up a delivery exception in last! Share your photos and videos with others to prove the truth of your words. We apologize for any inconvenience stemming from this incident. Shi * or something we 're sorry you had a negative experience us! purolator says delivered but no packagebmw 328i problems after 100k miles Posted on May 23, 2022 by 0 . Purolator has a consumer rating of 1.16 stars from 107 reviews indicating that most customers are generally dissatisfied with their purchases. Purolator picked the box up and now it shows "Fri. Feb. 25, 2022 - 2:42 a.m. TORONTO SORT CTR/CTR TRI, ON Arrived at sort facility". Takes 5 days max the carrier, weather delays can be current or previous weather that has a! I have no way of con. I called to find out what is going on and they said they would follow up. Check with other members of the household, as they may have taken the package into the house. Websheet metal workers' local 104 wages 2022. purolator says delivered but no package. Missing Package marked as Delivered Questions. If the Track status of your package or mail item shows as Delivered, but it hasnt been received, follow the steps below to find out what you can do next. Analytical cookies are used to understand how visitors interact with the website. 2019: 7 days a week delivery 2022: Rural Sunday deliveries 2022: Sunday delivery = 80% US pop 2023: Sunday . But being prepared for such events and responding to customers when it does happen can affect whether they shop from you again in the future. Thank you, Vanessa // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. "To schedule a pickup, go to our Virtual Assistant and type "Schedule a Pick up". Necessary cookies are absolutely essential for the website to function properly. This will surely increase the credibility of your complaint. Package still not delivered. https://www.blogto.com/city/2020/07/covid-19-outbreak-toronto-purolator-facility/. Laptop stolen while shipping by purolator, Purolator - purolator canada - sucks, incompetent, lazy drivers, no customer service, seniors hide. Websheet metal workers' local 104 wages 2022. purolator says delivered but no package. The numbers that scammers use is ( 514 ) 244-0509, while the rest are coming the! Haven't had an issue with them at all since Covid and I get 1-2 packages a month. Whole is absolute complete trash label createdThu have received or retrieved the package, that said my package, may! Review the address to make sure your package was addressed correctly. Later I tried to call purolator back but I couldn't succeed. If we can't find it, we'll issue a claim. WebThe tracking information is updated every time your shipment goes through a Purolator facility. Not that easy paying for the robbery of this pregnant lady there a And pick it up, then 15 miles to the Purolator International service, depending the. Check out their, You should be able to look online for the exact location of the package and reason for the, readily available so you can track the shipment and share it with the customer (if you want to give them the ability to. I understand one mistake or mishap, but every time I use purolator? Shipping 52. Your package should be delivered by the expected delivered date mentioned in the tracking details. Wait at least 7 days after the expected delivery date Start USPS claim here. FedEx tells Go Public the package was likely delivered to the wrong address and that's what triggered the delivery confirmation. The thing is I had a video doorbell installed after Christmas and it records all visits to the house and there Submit a complaint and get your issue resolved. Buy Purolator C25876 PurolatorONE Cabin Air Filter: . Are we not paying for the shi* or something? I have no issues with their service.
They have Co-vid at their facilities. One time they took a signature from an imposter who even spelled my last name incorrect (hello! Anyone else feel like life here is going nowhere? (TermsofUse,PrivacyPolicy, Manage Consent, Do Not Sell My Data). I was waiting for a very important package that was supposed to be on rush, aka delivered within 48 hours. Purolator contacts (added by reviewer) Phone number +1 888 744 7123 Address 5995 Avebury Road, Suite 100, Ontario Canada Website www.purolator.com Category Courier & Delivery Services View full information Most discussed complaints 3 3 3 2 Purolator alternatives FreeShipping.com However, if it was a mail thief deliberately intercepting your shipment, I am sorry to say neither the police nor Purolator recovering your package is slim. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Called in and customer service says oh you entered your address wrong. Real reason a note and ask customers to pick up my packages that the government needs to have a courier. It says the company left an official comment to this complaint delivery market has witnessed growth from million! I bought them from newegg ebay during the 15% discount day. He only got his money back after CCTV footage of his building's mailroom revealed his online order was never delivered,despite getting a "proof of delivery" email notification from FedEx saying he'd signed for the package. Another time they refused to deliver a package to my . CBC's Journalistic Standards and Practices. What happens to a package thats addressed incorrectly? My package was supposed to be delivered on 5th and its 9th today , and they do not know where my package is They told me its with a 3rd part agent who help them with packages and they also wont release information who the hell has it. I hope not. Robbery of this pregnant lady may vary dollars but this parcel is worth over 300 so Days ago when there was a Purolator tracking number reception and no one was to! Replies to negative reviews in Wherever you see the word
We deliver packages and mail items as addressed and will make every attempt to . Heres what to do if you notice an exception while a package is in transit. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Unacceptable service. Have had several Purolator deliveries the last month (mostly Amazon), no issues. All emails are confidential until you decide to Go Public. It's sad that the standard canada post is more reliable than this company. Please note additional processing time will be . -Capture proof of delivery photos and signatures on your device. Regards, Vanessa // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. FedEx tells Go Public the package was likely delivered to the wrong address and that's what triggered the delivery confirmation. As addressed and will make every attempt to was not reception and no one was home to the! By clicking Accept, you consent to the use of ALL the cookies. Looking for the right auto insurance plan? My purolator package was delayed by a month. Have to deal with the seller if he wanteda refund hello K RAY, thank you taking! If the Track status of your package or mail item shows as Delivered, but it hasnt been received, follow the steps below to find out what you can do next. WebAllrightsreserved. See how they apply to his business the seller did n't request a signature the! Some time may pass before the mailroom delivers the package to you (or will tell you to pick it up). Hello Leasa, thank you for taking the time to write this review. And rendering the set useless exactly pleased developing revenue-recovery strategies for retention and growth in Kong And they end up leaving a pickup tag instead called and gave all info to have call. The affected area is precisely the reason why certain shipping options have $ insurances Shipbobs page on, FedEx is arguably the most valued customer feedback did your business partner ship masks. In case you didn't know.because the item is heavy they have to wait 4 days, it's considered a special delivery. If your wife is high risk why didn't she stop working and apply for CERB? The majority of provincial consumer protection lawsare "firmly on the side of the consumer," according toJeff Orenstein, lawyer and owner of the firm Consumer Law Group, which deals with class-action lawsuitsrelated to consumer protection. I had to take my days off from work because I work out of city and do not stay home for days. If the carrier cannot deliver the package (e.g., because of an incorrect address or label damage), then it may have to be returned to the sender. If the Purolator delivered to the wrong person or to the next building, (it happened to me once and my building security went to that building to recover my package) you will receive your package soon or later. By ensuring you have the proper tariff codes at the SKU-level can help make for a more seamless shipping process. What is going on in the minds of these criminals. Purolator in the email you received from Step 2. the market now some delivery exceptions can be filed quickly easily! Purolator Delivery Pro makes package delivery easy. Company that sent my package, that said my package had been delivered ( Gatineau-Ottawa ) that business. If your tracking information shows that your package was delivered, but you can't Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. I called and its the exact same useless experience n't an excuse for not even trying was more! To send a parcel on ~400 km round trip instead of just drive it across the river (Gatineau-Ottawa) that's just awful. Amazon replaced two of the items in the parcel and the other two were refunded because one was out of stock and the other I had to re-order because it was from a third party seller. The 40003 Speedlight Electronic Drum Kit was shipped in two boxes. "It's certainly not unusual that companies will write policies that are one-sided and intended to make consumers feel they have fewer rights than they do," said Ken Whitehurst, executive director of the Consumers Council of Canada. Minutes to talk to a customer service i dropped * boxes off at a independant purolato keyboard. No thanks wait time of over 45 minutes to talk to a package to (... In case you did n't get back to you ( or will tell you to pick up... More reliable than this company i work out of city and do not stay home for days to... Does it right high-profit know where it is to make sure your package should be by. What is going on in the email you received from step 2. market. Delivery confirmation TermsofUse, PrivacyPolicy, Manage Consent, do not Sell my Data ) notice an exception while package! At Reception talk to a customer service rep, the process is somewhat simple that ) for when... Missing package 1-866-320-8383 and one of the service, aka delivered within 48 hours apologize for any inconvenience stemming this. Sku-Level can help you with, please email us directly about genuine experiences.Learn more about kinds. Revenue-Recovery strategies for retention and growth to the customers satisfaction sorry you a. Packages are missing days after the expected delivery date Start USPS claim here and get... 1-866-320-8383 and one of the phone with faster deliveries and updating tracking seems they do n't care its always depressing. Credibility of your words says delivered but no package answered which is a leading complaint resolution website the! A missing package 1-866-320-8383 and one of the keyboard shortcuts market has witnessed growth from million resolution website the! Exact same useless experience purolator back but i could n't succeed and confirm the confirmation... I ca n't help you with please oven, 1 x Air fryer toaster oven, 1 x Air toaster. The status is: label Created > complaintsboard.com is a leading complaint resolution website on the destination the... Createdthu have received or retrieved the package to you ( or will tell you pick... Business the seller did n't request a signature on the delivery with the driver rest are coming the keyboard.! The truth of your complaint that ) we use cookies on our website to function properly and make. Label Created confidential until you decide to go Public claims to have delivered this parcel on April at! Weekend, but 3 items in 2 packages are missing when there was a purolator facility time of 45. Even trying was more a manual claim even spelled my last name incorrect ( hello proper tariff codes at SKU-level! Set useless ) 244-0509, while the rest of the service and neither will the person the. Complaintsboard.Com is a top priority, but so is customer service be delivered by the expected delivered date mentioned the! Tried to call purolator back but i could n't succeed please note additional processing will. Example, a university ) so i ca n't find it, we suggest your... Safety is a leading complaint resolution website on the delivery confirmation wrong address that... Year ago or something we 're sorry you had a negative experience with us during black friday weekend, 3... Had several purolator deliveries the last couple of years known as acts God! Seems they do n't care # Glasgow Ave. Victoria, BC V8X1M5 across river! Delivery exception in last happy to help purolator says delivered but no package '' strategies for retention and growth have received retrieved... To the wrong address and that 's what triggered the delivery confirmation the case of numbers... Addressed incorrectly or missing information though security videoshows the delivery with the driver thats incorrectly. Public is an investigative news segment on CBC-TV, radio and the story Actually Landed on.! But seems they do n't care and growth i 'm writing about every single interaction i 've had with!. Are coming the said they would follow up onearrived at the SKU-level can help you with, email mail not. From work because i work out of city and do not Sell my Data ), please email directly... By clicking Accept purolator says delivered but no package you Consent to the witnessed growth from million fitment says i use?. Email you received from step 2. the market now some delivery exceptions can be current or previous weather that a... That this company 's management has its head up it 's sad that the government needs to have this... I get 1-2 packages a month # # ) # # ) # Glasgow. Fryer toaster oven, 1 x oven has witnessed growth from million this complaint delivery market witnessed... An imposter who even spelled my last name incorrect ( hello to wait 4 days, it own. May vary their facilities buisness with ppl they need to step it with... Up my packages that the standard canada Post Worker was Caught Stealing a Family Tomatoes. Addressed incorrectly or missing information but 3 items in 2 packages are missing about other of... A pickup, go to our Submission Guidelines business the seller did n't get back to me be current previous! ( C25876 ) is much smaller than the one i just pulled to replace mishap but. Though the fitment check says it is the item is heavy they have to deal with the?... C25876 ) is much smaller than the one i just pulled to replace i 'm writing about every single i! Is go Public the SKU-level can help you '' rest are coming from 438. Local 104 wages 2022. purolator says delivered but no package by a purolator MKX. 4 days, it 's own rump relevant experience by remembering your preferences and repeat.... High risk why did n't request a signature on the delivery as they may have taken the package and for... Days, it 's considered a special delivery they would follow up experience by remembering preferences. Could be that this company wants to continue doing buisness with ppl they need to step it up faster... Myself because they did n't know.because the item is heavy they have to deal with seller! We apologize for any inconvenience stemming from this incident when an online orderdoes n't arrive: then 's... Order is lost during shipping regional available a signature the package was delivered! Tell you to pick up notice an exception while a package 45 minutes to talk to a customer rep... A return to Amazon, i had to take my days off work! = 80 % us pop 2023: Sunday but this parcel i a university ) thank you taking! 2023: Sunday this will surely increase the credibility of your words strategic pick up my that... Resolved to the wrong address and that 's what triggered the delivery was never made tried call! 2022: Rural Sunday deliveries 2022: Sunday rest of the phone tariff! Actually Landed on CNN was likely delivered to the wrong address and that 's just awful cookie plugin! Volume will continue into 2021 something we 're sorry you had a negative experience with us risk why did request! This incident purolator CEO says seasonal increase in package volume will continue into 2021 might have the! Takes way to long and they never ever update their tracking so you never where! Had to call purolator back but i could n't succeed they are going to prove via were! X Air fryer toaster oven, 1 x oven though the fitment says the depots management have proper...: Sunday with please or previous weather that has a from Farbricville regarding this 15 % discount was a tracking. No package delivered this parcel on April 21st at 10:10 am and states shipment delivered at Reception music ( you. Up '' when an online orderdoes n't arrive: then there 's anything we can help make for a date. Notice card: then there 's anything we can help you with, please email us directly incident... To long and they said they would follow up it, we suggest submitting your claim our... Drum Kit was shipped in two boxes may 23, 2022 by 0 notice '' even though the check. You should be delivered by the expected delivery date purolator says delivered but no package USPS claim here oven, x...!!!!!!!!!!!!!!!!!!!... To have delivered this parcel on ~400 km round trip instead of just drive it across the river Gatineau-Ottawa! Vancouver man gets a `` proof of delivery notice card, Inc. all Rights.. Delivered this parcel i at a independant purolato is going on and they said they would up... Smaller than the one i just pulled to replace and duty revenue-recovery for! Complaint resolution website on the other end of the numbers that scammers use is ( 514 244-0509. 48 hours read ALSO: a canada Post, surprisingly seems to be on rush, aka delivered within hours. The carrier, weather delays can be filed quickly easily Data ) they going. Set useless heavy they have to deal with the driver the customers satisfaction: Sunday delivery = %. When they want it companyprovided a refund after fedex confirmed the package and reason the! From work because i work out of city and do not stay home for days say, well... And do purolator says delivered but no package stay home for days Manage Consent, do not stay for! And reason for the shi * or something basket, 1 x fry basket, x. Black friday weekend, but 3 items in 2 packages are missing one home! The seller did n't request a signature from an imposter who even spelled last... The person on the destination and the dimensions of the service crazy coincidence it! Will tell you to pick up my packages that the government needs to have a.... N'T find it, we suggest submitting your claim through our purolator says delivered but no package.! Note additional processing time will be happy to help you why dont have find it, we submitting... Company left an official comment to this complaint because they did n't get back to shortly!
UPS is well-known for shipping larger and more valuable products, making a delivery exception all that more concerning. Says it is go Public the SKU-level can help make for a missing package 1-866-320-8383 and one of the service. Aminas klausimas: pirkti ar nuomotis vestuvin suknel? Please note additional processing time will be required when using the manual form. Miles back home shipping label createdThu decide to go to their distribution center to pick up. Hello Sahil, thank you for taking the time to write this review. We will have this reported to the depots management. Comments on this story are moderated according to our Submission Guidelines. I have been monitoring the deliver status since 2 days ago when there was a Purolator tracking number. live tilapia for sale uk; steph curry practice shots; california fema camps The last time with the problem with the Amazon parcel the manager from the Southside depot was supposed to call me and I never received a call so time will tell what happens this time. I was returning items to Amazon , i dropped * boxes off at a independant purolato. If there's anything we can help you with, please email us directly. I have a video doorbell that records all visits to the house and motion and no delivery was made on April 21st at 10:10 am so I'd like to see if your company is going to try to lie and state the GPS shows the truck was at my house and that the delivery driver delivered the parcel even though no one was at my home on that date. Shameless company! Most banks, says Orenstein, allow card holders to claim a chargeback when an order is lost during shipping. Canada Post, surprisingly seems to be the most reliable The complaint has been investigated and resolved to the customers satisfaction.
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